Error when requesting an account

Anything related to the content on our wiki (https://wiki.factorio.com/)

Moderator: Bilka

Post Reply
hoylemd
Burner Inserter
Burner Inserter
Posts: 10
Joined: Tue Apr 17, 2018 2:14 am

Error when requesting an account

Post by hoylemd » Tue Aug 07, 2018 9:13 pm

I tried to request a wiki account, but I got this error:

Code: Select all

Error sending mail:
authentication failure [SMTP: Invalid response code received from server (code: 535, response: Authentication Credentials Invalid)]
When I tried it again, I got this error:

Code: Select all

Username is already in use in a pending account request.
So once the email credentials are fixed, can I get an admin to re-send the confirmation email?

User avatar
Bilka
Factorio Staff
Factorio Staff
Posts: 996
Joined: Sat Aug 13, 2016 9:20 am

Re: Error when requesting an account

Post by Bilka » Tue Aug 07, 2018 9:20 pm

Thank you for reporting the issue, we are looking into it.

I have confirmed your account request even without the email confirmation, it's quite obvious that you aren't a bot :)
I'm an admin over at https://wiki.factorio.com. Feel free to contact me if there's anything wrong (or right) with it.

User avatar
Bilka
Factorio Staff
Factorio Staff
Posts: 996
Joined: Sat Aug 13, 2016 9:20 am

Re: Error when requesting an account

Post by Bilka » Wed Aug 08, 2018 1:59 pm

The issue has been resolved.
I'm an admin over at https://wiki.factorio.com. Feel free to contact me if there's anything wrong (or right) with it.

Post Reply

Return to “Wiki Talk”