Error when requesting an account

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Error when requesting an account

Postby hoylemd » Tue Aug 07, 2018 9:13 pm

I tried to request a wiki account, but I got this error:

Code: Select all
Error sending mail:
authentication failure [SMTP: Invalid response code received from server (code: 535, response: Authentication Credentials Invalid)]


When I tried it again, I got this error:

Code: Select all
Username is already in use in a pending account request.


So once the email credentials are fixed, can I get an admin to re-send the confirmation email?
hoylemd
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Re: Error when requesting an account

Postby Bilka » Tue Aug 07, 2018 9:20 pm

Thank you for reporting the issue, we are looking into it.

I have confirmed your account request even without the email confirmation, it's quite obvious that you aren't a bot :)
I'm an admin over at https://wiki.factorio.com. Feel free to contact me if there's anything wrong (or right) with it.
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Re: Error when requesting an account

Postby Bilka » Wed Aug 08, 2018 1:59 pm

The issue has been resolved.
I'm an admin over at https://wiki.factorio.com. Feel free to contact me if there's anything wrong (or right) with it.
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