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Is anyone monitoring factorio@factorio.com?

Posted: Sat Apr 29, 2023 4:41 pm
by Hanse00
Hey folks,

The contact page suggests that there are a few email addresses one might use to get in touch with the Wube team.

It seemed that the most relevant to my request was the general contact email, so I sent a message there last week.

Just wondering if the email is actually being monitored by the team? I would post the content of my email here on the forum, but the nature of the message makes me think it's more appropriate to keep in a private conversation.

Thanks!

Re: Is anyone monitoring factorio@factorio.com?

Posted: Sat Apr 29, 2023 6:10 pm
by Klonan
Hanse00 wrote: Sat Apr 29, 2023 4:41 pm Hey folks,

The contact page suggests that there are a few email addresses one might use to get in touch with the Wube team.

It seemed that the most relevant to my request was the general contact email, so I sent a message there last week.

Just wondering if the email is actually being monitored by the team? I would post the content of my email here on the forum, but the nature of the message makes me think it's more appropriate to keep in a private conversation.

Thanks!
Some emails take longer to answer, yours was directed to kovarex, who has been ill these past weeks and still recovering

Re: Is anyone monitoring factorio@factorio.com?

Posted: Sat Apr 29, 2023 6:12 pm
by Hanse00
Thanks for the confirmation, just wanted to make sure they don't get written to /dev/null.

All the best to all of you, and I wish Kovarex a speedy recovery.