Can't login to the game

[almajd3713]

So i have been trying to login to factorio so i can use mods, but i am always faced with the "too many failed login attempts" error. i still can login to factorio.com but when i try to login from the game, the same error appears. i also tried the ModMyFactory2 mod manager and it also says that the username/password are wrong (even though they surely aren't since i can still login to the site)

i am using a portable version from the site, while the steam version is still working as normal.

Error from the game

Screenshot 2021-08-16 113428.png (12.87 KiB) Viewed 1841 times

while maybe it's not in the game, i felt that it's quite odd for it to not to allow me to login the same time the game doesn't, so here's the error from ModMyFactory2:

Screenshot 2021-08-16 113530.png (5.35 KiB) Viewed 1841 times

[posila]

Are you on Windows 7 by any chance? Can you post the log?

[almajd3713]

Well no, i am using Windows 10 Pro

and this is the log:

Code: Select all

0.001 2021-08-16 11:32:14; Factorio 1.1.37 (build 58871, win64, full)
   0.001 Operating system: Windows 10 (build 19042) 
   0.001 Program arguments: "F:\nothing\Factorio_1.1.37\bin\x64\factorio.exe" 
   0.002 Read data path: F:/nothing/Factorio_1.1.37/data
   0.002 Write data path: F:/nothing/Factorio_1.1.37 [40572/413998MB]
   0.002 Binaries path: F:/nothing/Factorio_1.1.37/bin
   0.014 System info: [CPU:        Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz, 4 cores, RAM: 5143/12186 MB, page: 5855/14114 MB, virtual: 4242/134217727 MB, extended virtual: 0 MB]
   0.014 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
   0.019 Available displays: 1
   0.019  [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 4000 {0x05, [0,0], 1366x768, 32bit, 60Hz}
   0.106 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
   0.147 Initialised Direct3D[0]: Intel(R) HD Graphics 4000; id: 8086-0166; driver: igdumdim64.dll 10.18.10.4252
   0.147   D3D Feature Level: 11.0, DXGI 1.5+, SwapChain: 3,flip-discard,-,-,-,none
   0.147   Tiled resources: Not supported
   0.147   Unified Memory Architecture: No
   0.147   BGR 565 Supported: Yes
   0.147   MaximumFrameLatency: 3, GPUThreadPriority: 0
   0.148 Graphics settings preset: integrated-gpulow
   0.148   Dedicated video memory size 32 MB
   0.281 Desktop composition is active.
   0.281 Graphics options: [Graphics quality: normal] [Video memory usage: all] [DXT: low-quality] [Color: 32bit]
   0.281                   [Max threads (load/render): 32/4] [Max texture size: 4096] [Tex.Stream.: 0] [Rotation quality: low] [Other: sTDCwt] [B:0,C:0,S:100]
   0.323 DSound: Starting _dsound_update thread
   0.323 [Audio] Backend:default; Depth:16, Channel:2, Frequency:44100; MixerQuality:linear
   0.328 DSound: Enter _dsound_update; tid=15852
   0.495 Loading mod core 0.0.0 (data.lua)
   0.910 Loading mod base 1.1.37 (data.lua)
   2.186 Loading mod base 1.1.37 (data-updates.lua)
   2.983 Checksum for core: 3787600093
   2.983 Checksum of base: 1955203571
   3.849 Prototype list checksum: 3034860339
   4.028 Loading sounds...
   4.307 Info PlayerData.cpp:71: Local player-data.json available, timestamp 1629098765
   4.307 Info PlayerData.cpp:78: Cloud player-data.json unavailable
   4.675 Initial atlas bitmap size is 4096
   4.713 Created atlas bitmap 4096x4084 [none]
   4.740 Created atlas bitmap 4096x4088 [none]
   4.759 Created atlas bitmap 4096x4072 [none]
   4.774 Created atlas bitmap 4096x4088 [none]
   4.794 Created atlas bitmap 4096x4096 [none]
   4.819 Created atlas bitmap 4096x4092 [none]
   4.836 Created atlas bitmap 4096x4096 [none]
   4.837 Created atlas bitmap 4096x3688 [none]
   4.838 Created atlas bitmap 4096x2152 [decal]
   4.847 Created atlas bitmap 4096x4096 [low-object, linear-minification]
   4.847 Created atlas bitmap 4096x1792 [low-object]
   4.848 Created atlas bitmap 4096x2464 [mipmap, linear-minification, linear-magnification, linear-mip-level]
   4.852 Created atlas bitmap 4096x4064 [terrain, mipmap, linear-minification, linear-mip-level]
   4.852 Created atlas bitmap 4096x3424 [terrain, mipmap, linear-minification, linear-mip-level]
   4.853 Created atlas bitmap 4096x1632 [terrain-effect-map, mipmap, linear-minification, linear-mip-level]
   4.853 Created atlas bitmap 4096x1664 [smoke, mipmap, linear-minification, linear-magnification]
   4.853 Created atlas bitmap 4096x928 [mipmap]
   4.858 Created atlas bitmap 4096x4096 [icon, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level]
   4.858 Created atlas bitmap 4096x256 [icon, not-compressed, mipmap, linear-minification, linear-magnification]
   4.858 Created atlas bitmap 4096x828 [alpha-mask]
   4.881 Created atlas bitmap 4096x4096 [shadow, linear-magnification, alpha-mask]
   4.899 Created atlas bitmap 4096x4096 [shadow, linear-magnification, alpha-mask]
   4.910 Created atlas bitmap 4096x4084 [shadow, linear-magnification, alpha-mask]
   4.911 Created atlas bitmap 4096x3128 [shadow, linear-magnification, alpha-mask]
   4.912 Created atlas bitmap 4096x1312 [shadow, mipmap, linear-magnification, alpha-mask]
   4.912 Created atlas bitmap 2048x240 [icon-background, not-compressed, mipmap, linear-minification, linear-magnification, linear-mip-level, ]
   4.923 Texture processor created (2048). GPU accelerated compression Supported: yes, Enabled: yes/yes. Test passed. YCoCgDXT PSNR: 35.83, BC3 PSNR: 33.82
   5.708 Parallel Sprite Loader initialized (threads: 3)
  13.820 Sprites loaded
  13.924 Generated mipmaps (3) for atlas [9] of size 4096x4096   
  13.958 Generated mipmaps (3) for atlas [10] of size 4096x1792   
  14.002 Generated mipmaps (3) for atlas [11] of size 4096x2464   
  14.067 Generated mipmaps (3) for atlas [12] of size 4096x4064   
  14.132 Generated mipmaps (3) for atlas [13] of size 4096x3424   
  14.156 Generated mipmaps (3) for atlas [14] of size 4096x1632   
  14.190 Generated mipmaps (3) for atlas [15] of size 4096x1664   
  14.229 Generated mipmaps (3) for atlas [16] of size 4096x928   
  14.253 Generated mipmaps (5) for atlas [17] of size 4096x4096   
  14.265 Generated mipmaps (5) for atlas [18] of size 4096x256   
  14.282 Generated mipmaps (3) for atlas [24] of size 4096x1312   
  14.309 Custom mipmaps uploaded.
  14.642 Factorio initialised
  30.547 Info HttpSharedState.cpp:54: Downloading https://auth.factorio.com/api-login?api_version=4
  31.482 Info AuthServerConnector.cpp:43: Auth server returned error: {"data":{},"error":"login-too-many-attempts","message":"Too many failed login attempts. Please try again later. If you have forgotten your password, you can reset it at https://factorio.com/."}

 211.672 Quitting: user-quit.
 211.815 DSound: Stopping voice
 211.815 DSound: Joining thread
 211.819 DSound: Exit _dsound_update; tid=15852
 211.819 DSound: Waiting for voice to stop ... signaled
 211.820 DSound: Joined thread
 211.820 DSound: Destroying thread
 211.820 DSound: Thread destroyed
 211.820 DSound: Releasing buffer
 211.820 DSound: Voice stopped
 211.820 DSound: Deallocating voice
 211.820 DSound: Deallocated voice
 211.949 Goodbye

[Sanqui]

Hi, sorry about your problems logging in. Can you please make a query to Google with your IP and send it to me in a private message here on the forums?