Log file below
Getting unexpected error when trying to launch the game, had the same issue last year but couldn't resolve. Any ideas?
Things done so far;
- updated graphics driver
Code: Select all
0.002 2020-08-07 15:26:05; Factorio 0.17.79 (build 47865, win64, steam)
0.003 Operating system: Windows 10 (version 1903)
0.006 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.007 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
0.007 Write data path: C:/Users/adcliffo/AppData/Roaming/Factorio [907368/976132MB]
0.007 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
0.020 System info: [CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 8 cores, RAM: 14396/32628 MB, page: 15708/37492 MB, virtual: 4326/134217727 MB, extended virtual: 0 MB]
0.020 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: en]
0.054 Available displays: 2
0.054 [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 530 {0x05, [0,0], 3840x2160, 32bit, 60Hz}
0.056 [1]: \\.\DISPLAY2 - Intel(R) HD Graphics 530 {0x8000001, [-1920,0], 1920x1080, 32bit, 59Hz}
0.291 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
0.699 Initialised Direct3D[0]: NVIDIA GeForce GTX 960M ; id: 10de-139b; driver: nvd3dumx.dll 10.18.13.5894
0.699 D3D Feature Level: 11.0, DXGI 1.5+, SwapChain: 3,flip-discard,-,-,-,none
0.699 [Local Video Memory] Budget: 1696MB, CurrentUsage: 0MB, Reservation: 0/898MB
0.700 [Non-Local Vid.Mem.] Budget: 14682MB, CurrentUsage: 0MB, Reservation: 0/7749MB
0.700 Tiled resources: Tier 1
0.700 Unified Memory Architecture: No
0.700 BGR 565 Supported: Yes
0.700 MaximumFrameLatency: 3, GPUThreadPriority: 0
0.700 Graphics settings preset: high
0.700 Dedicated video memory size 1995 MB
0.755 Desktop composition is active.
0.755 Graphics options: [Graphics quality: high] [Video memory usage: high] [Light scale: 25%] [DXT: high-quality] [Color: 32bit]
0.755 [Max threads (load/render): 32/8] [Max texture size: 0] [Tex.Stream.: 1] [Rotation quality: low] [Other: STDC]
0.808 DSound: Starting _dsound_update thread
0.809 DSound: Enter _dsound_update; tid=114280
0.960 Error CrashHandler.cpp:603: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-build-kcbfya\libraries\stackwalker\stackwalker.cpp (924): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\logger.cpp (537): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\logger.cpp (544): Logger::logStacktrace
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\crashhandler.cpp (184): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\crashhandler.cpp (612): CrashHandler::SignalHandler
minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (304): `__scrt_common_main_seh'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6DEAF4204)
00007FF6DEAF4204 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBF082119F)
00007FFBF082119F (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBF07EA229)
00007FFBF07EA229 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBF081FE0E)
00007FFBF081FE0E (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB899EB197)
00007FFB899EB197 (nvwgf2umx): (filename not available): OpenAdapter12
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB89963359)
00007FFB89963359 (nvwgf2umx): (filename not available): OpenAdapter12
ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00007FFBE98231C9)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBE98231C9)
00007FFBE98231C9 (d3d11): (filename not available): (function-name not available)
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBEC259B87)
00007FFBEC259B87 (dxgi): (filename not available): PIXEndCapture
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBEC2387FB)
00007FFBEC2387FB (dxgi): (filename not available): CompatString
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBEC22464F)
00007FFBEC22464F (dxgi): (filename not available): DXGIReportAdapterConfiguration
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBA820BE63)
00007FFBA820BE63 (gameoverlayrenderer64): (filename not available): OverlayHookD3D3
c:\cygwin64\tmp\factorio-build-kcbfya\src\graphics\dx11\graphicsinterfacedx11.cpp (1753): GraphicsInterfaceDX11::swapBuffers
c:\cygwin64\tmp\factorio-build-kcbfya\src\graphics\sdlwindow.cpp (296): SDLWindow::swap
c:\cygwin64\tmp\factorio-build-kcbfya\src\graphics\loadingsplashscreen.cpp (111): LoadingSplashScreen::render
c:\cygwin64\tmp\factorio-build-kcbfya\src\graphics\loadingsplashscreen.cpp (44): LoadingSplashScreen::LoadingSplashScreen
c:\cygwin64\tmp\factorio-build-kcbfya\src\globalcontext.cpp (483): GlobalContext::init
c:\cygwin64\tmp\factorio-build-kcbfya\src\mainloop.cpp (270): MainLoop::run
c:\cygwin64\tmp\factorio-build-kcbfya\src\main.cpp (1385): wmain
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBEF307BD4)
00007FFBEF307BD4 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBF07ECE71)
00007FFBF07ECE71 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
5.935 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe
5.935 C:\WINDOWS\SYSTEM32\ntdll.dll
5.935 C:\WINDOWS\System32\KERNEL32.DLL
5.935 C:\WINDOWS\System32\KERNELBASE.dll
5.935 C:\WINDOWS\SYSTEM32\apphelp.dll
5.935 C:\WINDOWS\System32\SYSFER.DLL
5.935 C:\WINDOWS\System32\WLDAP32.dll
5.935 C:\WINDOWS\System32\ucrtbase.dll
5.935 C:\WINDOWS\System32\GDI32.dll
5.935 C:\WINDOWS\System32\win32u.dll
5.935 C:\WINDOWS\System32\gdi32full.dll
5.935 C:\WINDOWS\System32\msvcp_win.dll
5.935 C:\WINDOWS\System32\USER32.dll
5.935 C:\WINDOWS\System32\ole32.dll
5.935 C:\WINDOWS\System32\combase.dll
5.936 C:\WINDOWS\System32\RPCRT4.dll
5.936 C:\WINDOWS\System32\bcryptPrimitives.dll
5.936 C:\WINDOWS\System32\advapi32.dll
5.936 C:\WINDOWS\System32\msvcrt.dll
5.936 C:\WINDOWS\System32\sechost.dll
5.936 C:\WINDOWS\System32\PSAPI.DLL
5.936 C:\WINDOWS\SYSTEM32\WINMM.dll
5.936 C:\WINDOWS\System32\SHELL32.dll
5.936 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.239_none_17b2a1a26d9eefd6\gdiplus.dll
5.936 C:\WINDOWS\System32\cfgmgr32.dll
5.936 C:\WINDOWS\SYSTEM32\winmmbase.dll
5.936 C:\WINDOWS\System32\shcore.dll
5.936 C:\WINDOWS\System32\windows.storage.dll
5.936 C:\WINDOWS\System32\profapi.dll
5.936 C:\WINDOWS\System32\powrprof.dll
5.936 C:\WINDOWS\System32\UMPDC.dll
5.936 C:\WINDOWS\System32\shlwapi.dll
5.936 C:\WINDOWS\System32\kernel.appcore.dll
5.936 C:\WINDOWS\System32\cryptsp.dll
5.936 C:\WINDOWS\System32\IMM32.dll
5.936 C:\WINDOWS\System32\OLEAUT32.dll
5.937 C:\WINDOWS\System32\WS2_32.dll
5.937 C:\WINDOWS\System32\CRYPT32.dll
5.937 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
5.937 C:\WINDOWS\System32\MSASN1.dll
5.937 C:\WINDOWS\System32\WINTRUST.dll
5.937 C:\WINDOWS\System32\imagehlp.dll
5.937 C:\WINDOWS\SYSTEM32\DSOUND.dll
5.937 C:\WINDOWS\SYSTEM32\VERSION.dll
5.937 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\steam_api64.dll
5.937 C:\Program Files\Avecto\Privilege Guard Client\PGHook.dll
5.937 C:\WINDOWS\system32\rsaenh.dll
5.937 C:\WINDOWS\System32\bcrypt.dll
5.937 C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
5.937 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
5.937 C:\Program Files (x86)\Steam\steamclient64.dll
5.937 C:\WINDOWS\System32\SETUPAPI.dll
5.938 C:\Program Files (x86)\Steam\tier0_s64.dll
5.938 C:\Program Files (x86)\Steam\vstdlib_s64.dll
5.938 C:\WINDOWS\SYSTEM32\MSWSOCK.dll
5.938 C:\WINDOWS\SYSTEM32\Secur32.dll
5.938 C:\WINDOWS\SYSTEM32\SSPICLI.DLL
5.938 C:\WINDOWS\system32\uxtheme.dll
5.938 C:\WINDOWS\SYSTEM32\dxgi.dll
5.938 C:\WINDOWS\SYSTEM32\dxcore.dll
5.938 C:\WINDOWS\SYSTEM32\d3d11.dll
5.938 C:\WINDOWS\SYSTEM32\d3d9.dll
5.938 C:\WINDOWS\SYSTEM32\dwmapi.dll
5.939 C:\WINDOWS\SYSTEM32\d3dcompiler_47.dll
5.939 C:\WINDOWS\System32\MSCTF.dll
5.939 C:\Program Files\WIDCOMM\Bluetooth Software\btmmhook.dll
5.939 C:\WINDOWS\SYSTEM32\TextInputFramework.dll
5.939 C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
5.939 C:\WINDOWS\SYSTEM32\CoreMessaging.dll
5.939 C:\WINDOWS\SYSTEM32\ntmarta.dll
5.939 C:\WINDOWS\SYSTEM32\wintypes.dll
5.939 C:\WINDOWS\SYSTEM32\iertutil.dll
5.939 C:\WINDOWS\system32\Oleacc.dll
5.940 C:\WINDOWS\System32\clbcatq.dll
5.940 C:\WINDOWS\system32\explorerframe.dll
5.940 C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
5.940 C:\WINDOWS\SYSTEM32\nvwgf2umx.dll
5.940 C:\WINDOWS\SYSTEM32\igd10iumd64.dll
5.940 C:\WINDOWS\SYSTEM32\ncrypt.dll
5.940 C:\WINDOWS\SYSTEM32\NTASN1.dll
5.941 C:\WINDOWS\SYSTEM32\igc64.dll
5.941 C:\WINDOWS\SYSTEM32\dcomp.dll
5.941 C:\WINDOWS\System32\MMDevApi.dll
5.941 C:\WINDOWS\System32\DEVOBJ.dll
5.941 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
5.941 C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
5.941 C:\Windows\System32\Windows.UI.dll
5.941 C:\Windows\System32\InputHost.dll
5.941 C:\Windows\System32\PROPSYS.dll
5.942 C:\WINDOWS\SYSTEM32\avrt.dll
5.942 c:\Eracent.epa\EPM\EracentEPMHookLib_10.2.24.0.dll
5.942 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
21.011 Error CrashHandler.cpp:245: Heap validation: success.
21.016 Creating crash dump.
21.734 CrashDump success
