Unexcepted error occurred

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Czahrol
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Unexcepted error occurred

Post by Czahrol »

"if you're running the latest version of the game...'



I just bought this game and I can't play it because of this error. How to fix it?

Code: Select all

 0.000 2020-03-31 23:29:53; Factorio 0.17.79 (build 47865, win64, steam)
   0.000 Operating system: Windows 7 Service Pack 1
   0.001 Program arguments: "E:\steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.001 Read data path: E:/steam/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/cezar/AppData/Roaming/Factorio [152723/353767MB]
   0.001 Binaries path: E:/steam/steamapps/common/Factorio/bin
   0.013 System info: [CPU: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz, 4 cores, RAM: 4062/8150 MB, page: 6701/16299 MB, virtual: 178/8388607 MB, extended virtual: 0 MB]
   0.013 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: lmw] [Lang: pl]
   0.020 Available displays: 1
   0.020  [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 1050 Ti {0x05, [0,0], 1600x900, 32bit, 60Hz}
   0.179 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
   0.318 Error CrashHandler.cpp:603: Received SIGSEGV
   0.318 Time travel logging:
   0.272 Graphics GraphicsInterfaceDX11.cpp:301:  Adapter [0]: NVIDIA GeForce GTX 1050 Ti {10de-1c82} (26.21.14.3086)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-build-kcbfya\libraries\stackwalker\stackwalker.cpp (924): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\logger.cpp (537): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\logger.cpp (544): Logger::logStacktrace
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\crashhandler.cpp (184): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-build-kcbfya\src\util\crashhandler.cpp (612): CrashHandler::SignalHandler
minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (304): `__scrt_common_main_seh'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000140CE4204)
0000000140CE4204 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000773A812D)
00000000773A812D (ntdll): (filename not available): RtlDecodePointer
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007739855F)
000000007739855F (ntdll): (filename not available): RtlUnwindEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000773CBCB8)
00000000773CBCB8 (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetSymFromAddr64, GetLastError: 126 (Address: 000000017FFF0004)
ERROR: SymGetLineFromAddr64, GetLastError: 126 (Address: 000000017FFF0004)
ERROR: SymGetModuleInfo64, GetLastError: 1114 (Address: 000000017FFF0004)
000000017FFF0004 ((module-name not available)): (filename not available): (function-name not available)
Stack trace logging done
   3.733 Include minidump in crash report.
   3.733 E:\steam\steamapps\common\Factorio\bin\x64\Factorio.exe
   3.733 C:\Windows\SYSTEM32\ntdll.dll
   3.733 C:\Windows\system32\kernel32.dll
   3.733 C:\Windows\system32\KERNELBASE.dll
   3.733 E:\steam\steamapps\common\Factorio\bin\x64\steam_api64.dll
   3.733 C:\Windows\system32\ADVAPI32.dll
   3.733 C:\Windows\system32\msvcrt.dll
   3.733 C:\Windows\SYSTEM32\sechost.dll
   3.733 C:\Windows\system32\RPCRT4.dll
   3.733 C:\Windows\system32\SHELL32.dll
   3.733 C:\Windows\system32\SHLWAPI.dll
   3.733 C:\Windows\system32\GDI32.dll
   3.733 C:\Windows\system32\USER32.dll
   3.733 C:\Windows\system32\LPK.dll
   3.733 C:\Windows\system32\USP10.dll
   3.734 C:\Windows\system32\WLDAP32.dll
   3.734 C:\Windows\system32\ole32.dll
   3.734 C:\Windows\system32\WINMM.dll
   3.734 C:\Windows\system32\PSAPI.DLL
   3.734 C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.23894_none_145eb2808b8d6928\gdiplus.dll
   3.734 C:\Windows\system32\IMM32.dll
   3.734 C:\Windows\system32\MSCTF.dll
   3.734 C:\Windows\system32\OLEAUT32.dll
   3.734 C:\Windows\system32\IPHLPAPI.DLL
   3.734 C:\Windows\system32\NSI.dll
   3.734 C:\Windows\system32\WINNSI.DLL
   3.734 C:\Windows\system32\WS2_32.dll
   3.734 C:\Windows\system32\CRYPT32.dll
   3.734 C:\Windows\system32\MSASN1.dll
   3.734 C:\Windows\system32\DSOUND.dll
   3.734 C:\Windows\system32\POWRPROF.dll
   3.734 C:\Windows\system32\SETUPAPI.dll
   3.734 C:\Windows\system32\CFGMGR32.dll
   3.734 C:\Windows\system32\DEVOBJ.dll
   3.734 C:\Windows\system32\VERSION.dll
   3.734 C:\Windows\system32\WINTRUST.dll
   3.734 C:\Windows\system32\imagehlp.dll
   3.734 C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
   3.734 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
   3.734 C:\Windows\system32\profapi.dll
   3.734 C:\Program Files (x86)\Steam\steamclient64.dll
   3.734 C:\Program Files (x86)\Steam\tier0_s64.dll
   3.734 C:\Program Files (x86)\Steam\vstdlib_s64.dll
   3.734 C:\Windows\system32\MSWSOCK.dll
   3.734 C:\Windows\system32\Secur32.dll
   3.734 C:\Windows\system32\SSPICLI.DLL
   3.734 C:\Windows\system32\cryptbase.dll
   3.734 C:\Windows\System32\wshtcpip.dll
   3.734 C:\Windows\system32\uxtheme.dll
   3.734 C:\Windows\system32\dxgi.dll
   3.734 C:\Windows\system32\dwmapi.dll
   3.734 C:\Windows\system32\d3d11.dll
   3.734 C:\Windows\system32\d3d9.dll
   3.734 C:\Windows\system32\d3d8thk.dll
   3.734 C:\Windows\system32\d3dcompiler_47.dll
   3.734 C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll
   3.734 C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
   3.734 C:\Windows\system32\CLBCatQ.DLL
   3.734 C:\Windows\system32\explorerframe.dll
   3.734 C:\Windows\system32\DUser.dll
   3.734 C:\Windows\system32\DUI70.dll
   3.734 C:\Windows\system32\WindowsCodecs.dll
   3.734 C:\Windows\system32\nvwgf2umx.dll
   3.734 C:\Windows\system32\bcrypt.dll
   3.734 C:\Windows\system32\CRYPTSP.dll
   3.734 C:\Windows\system32\rsaenh.dll
   3.734 C:\Windows\system32\ncrypt.dll
   3.734 C:\Windows\system32\bcryptprimitives.dll
   3.734 C:\Windows\system32\nvspcap64.dll
   3.734 C:\Windows\system32\ntmarta.dll
   3.734 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
 133.032 Error CrashHandler.cpp:245: Heap validation: success.
 133.033 Creating crash dump.
 133.122 CrashDump success

Czahrol
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Re: Unexcepted error occurred

Post by Czahrol »

I will try to reinstall




It still doesn't work :)

Czahrol
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Re: Unexcepted error occurred

Post by Czahrol »

> Force friends to buy the game
> Buy a game to play with him
> The game doesn't work for me, but it works for them

nice fiesta xD

Czahrol
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Re: Unexcepted error occurred

Post by Czahrol »

Okay, I fixed it myself
How?
Open factorio properties in steam library and set launch options:
--force-opengl

posila
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Posts: 5201
Joined: Thu Jun 11, 2015 1:35 pm
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Re: Unexcepted error occurred

Post by posila »

Hello, it could have been caused by graphics driver or some third party in-game overlay software (e.g. Discord, MSI Afterburner, etc.). Unfortunatelly the crashlog doesn't show where the crash originated. If forcing OpenGL works, just keep using that.

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