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[0.17.69] "Factorio crashed due to video card reset or removal"
Posted: Fri Oct 04, 2019 5:42 pm
by Impatient
I played factorio for ages with my pcs current hardware configuration without any issues. Never had this before. The video card works just fine.
Re: [0.17.69] "Factorio crashed due to video card reset or removal"
Posted: Fri Oct 04, 2019 5:49 pm
by Inglonias
Code: Select all
0.036 [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 1050 Ti {0x05, [0,0], 1920x1080, 32bit, 60Hz}
0.238 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
0.389 Initialised Direct3D[0]: NVIDIA GeForce GTX 1050 Ti; id: 10de-1c82; driver: nvldumdx.dll 23.21.13.8813
...
8130.031 D3D11_ERROR: IDXGISwapChain::Present failed in swapBuffers on line 1770. Error [0x887a0005] - DXGI_ERROR_DEVICE_REMOVED
8130.031 GetDeviceRemovedReason(): [0x887a0006] DXGI_ERROR_DEVICE_HUNG
Consider updating your drivers if this happens again. Based on what I saw in your log files, it looks like they haven't been updated in about two years.
Re: [0.17.69] "Factorio crashed due to video card reset or removal"
Posted: Fri Oct 04, 2019 5:59 pm
by posila
Thanks for reaching out. It's not a bug in the game, it's technical issue.
As Inglonias said, your graphics driver is old, try to update it.
If newer driver doesn't fix the problem, try to use "Use OpenGL" button on the error dialog.
Re: [0.17.69] "Factorio crashed due to video card reset or removal"
Posted: Fri Oct 04, 2019 7:01 pm
by Impatient
Thanks guys!