[0.17.63] Crashes while loading

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DragonInferno643
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[0.17.63] Crashes while loading

Post by DragonInferno643 » Wed Aug 07, 2019 8:39 pm

I have run factorio 0.17 in the past and I wanted to play it again, but when I went to play it today, It crashed while loading, so I tried reinstalling it, still crashed, tried removing all of the mods, still crashed.

Crash Log:

Code: Select all

   0.003 2019-08-07 15:22:28; Factorio 0.17.63 (build 46739, win64, steam)
   0.004 Operating system: Windows 10 (version 1803) 
   0.006 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.006 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.006 Write data path: C:/Users/DragonInferno643/AppData/Roaming/Factorio [392039/935040MB]
   0.006 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.039 System info: [CPU: Intel(R) Core(TM) i3-6100U CPU @ 2.30GHz, 4 cores, RAM: 5229/8082 MB, page: 4999/17448 MB, virtual: 4333/134217727 MB, extended virtual: 0 MB]
   0.045 Display options: [FullScreen: 1] [VSync: 1] [UIScale: automatic (100.0%)] [Native DPI: 1] [Screen: 255] [Special: 0000] [Lang: en]
   0.057 Available displays: 1
   0.058  [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 520 {0x05, [0,0], 1366x768, 32bit, 60Hz}
   0.166 [Direct3D11] Display: 0, Output: 0, DisplayAdapter: 0, RenderingAdapter: 0; d3dcompiler_47.dll
   0.232 Initialised Direct3D[0]: Intel(R) HD Graphics 520; id: 8086-1916; driver: igdumdim64.dll 21.20.16.4550
   0.232   D3D Feature Level: 11.1, DXGI 1.5+, SwapChain: 3,flip-discard,-,-,-,none
   0.232   [Local Video Memory] Budget: 3637MB, CurrentUsage: 0MB, Reservation: 0/1919MB
   0.232   [Non-Local Vid.Mem.] Budget: 0MB, CurrentUsage: 0MB, Reservation: 0/0MB
   0.232   Tiled resources: Tier 2
   0.232   Unified Memory Architecture: Yes
   0.232   BGR 565 Supported: Yes
   0.232   MaximumFrameLatency: 3, GPUThreadPriority: 0
   0.343 Desktop composition is active.
   0.343 Graphics settings preset: integrated-gpuhigh
   0.343   Dedicated video memory size 128 MB
   0.343 Graphics options: [Graphics quality: high] [Video memory usage: all] [Light scale: 25%] [DXT: low-quality]
   0.343                   [Max load threads: 32] [Max texture size: 8192] [Tex.Stream.: 0] [Rotation quality: low] [Color: 32bit]
   0.504 DSound: Starting _dsound_update thread
   0.541 DSound: Enter _dsound_update; tid=12420
   0.836 Error CrashHandler.cpp:603: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-build-x93bju\libraries\stackwalker\stackwalker.cpp (924): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-build-x93bju\src\util\logger.cpp (537): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-build-x93bju\src\util\logger.cpp (544): Logger::logStacktrace
c:\cygwin64\tmp\factorio-build-x93bju\src\util\crashhandler.cpp (184): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-build-x93bju\src\util\crashhandler.cpp (612): CrashHandler::SignalHandler
minkernel\crts\ucrt\src\appcrt\misc\exception_filter.cpp (219): _seh_filter_exe
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (304): `__scrt_common_main_seh'::`1'::filt$0
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF6C9FECDE8)
00007FF6C9FECDE8 (Factorio): (filename not available): __C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBE568F7DD)
00007FFBE568F7DD (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBE55FD856)
00007FFBE55FD856 (ntdll): (filename not available): RtlWalkFrameChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBE568E70E)
00007FFBE568E70E (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBDBD221E1)
00007FFBDBD221E1 (igd10iumd64): (filename not available): OpenAdapter10_2
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBDED53B49)
00007FFBDED53B49 (d3d11): (filename not available): D3DKMTWaitForVerticalBlankEvent
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBE06B4F64)
00007FFBE06B4F64 (dxgi): (filename not available): DXGIReportAdapterConfiguration
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBDEE10F4A)
00007FFBDEE10F4A (d3d11): (filename not available): CreateDirect3D11SurfaceFromDXGISurface
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBDEE387C7)
00007FFBDEE387C7 (d3d11): (filename not available): CreateDirect3D11SurfaceFromDXGISurface
c:\cygwin64\tmp\factorio-build-x93bju\src\graphics\dx11\framebufferdx11.cpp (109): FramebufferDX11::clear
c:\cygwin64\tmp\factorio-build-x93bju\src\graphics\sdlwindow.cpp (297): SDLWindow::swap
c:\cygwin64\tmp\factorio-build-x93bju\src\graphics\loadingsplashscreen.cpp (111): LoadingSplashScreen::render
c:\cygwin64\tmp\factorio-build-x93bju\src\graphics\loadingsplashscreen.cpp (160): LoadingSplashScreen::updateProgress
c:\cygwin64\tmp\factorio-build-x93bju\src\globalcontext.cpp (508): GlobalContext::init
c:\cygwin64\tmp\factorio-build-x93bju\src\mainloop.cpp (270): MainLoop::run
c:\cygwin64\tmp\factorio-build-x93bju\src\main.cpp (1359): wmain
f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl (288): __scrt_common_main_seh
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBE4D84034)
00007FFBE4D84034 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFBE5663691)
00007FFBE5663691 (ntdll): (filename not available): RtlUserThreadStart
Stack trace logging done
   6.974 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe
   6.974 C:\WINDOWS\SYSTEM32\ntdll.dll
   6.974 C:\WINDOWS\System32\KERNEL32.DLL
   6.974 C:\WINDOWS\System32\KERNELBASE.dll
   6.975 C:\Program Files\Bitdefender Antivirus Free\atcuf\264141769620000000\atcuf64.dll
   6.975 C:\WINDOWS\System32\WLDAP32.dll
   6.975 C:\WINDOWS\System32\ucrtbase.dll
   6.975 C:\WINDOWS\System32\GDI32.dll
   6.975 C:\WINDOWS\System32\gdi32full.dll
   6.975 C:\WINDOWS\System32\msvcp_win.dll
   6.975 C:\WINDOWS\System32\USER32.dll
   6.975 C:\WINDOWS\System32\win32u.dll
   6.975 C:\WINDOWS\System32\ole32.dll
   6.975 C:\WINDOWS\System32\combase.dll
   6.975 C:\WINDOWS\System32\RPCRT4.dll
   6.975 C:\WINDOWS\System32\bcryptPrimitives.dll
   6.975 C:\WINDOWS\System32\sechost.dll
   6.976 C:\WINDOWS\System32\PSAPI.DLL
   6.976 C:\WINDOWS\System32\SHELL32.dll
   6.976 C:\WINDOWS\System32\msvcrt.dll
   6.976 C:\WINDOWS\System32\cfgmgr32.dll
   6.976 C:\WINDOWS\System32\shcore.dll
   6.976 C:\WINDOWS\System32\windows.storage.dll
   6.976 C:\WINDOWS\System32\advapi32.dll
   6.976 C:\WINDOWS\System32\shlwapi.dll
   6.976 C:\WINDOWS\System32\kernel.appcore.dll
   6.976 C:\WINDOWS\System32\profapi.dll
   6.977 C:\WINDOWS\System32\powrprof.dll
   6.977 C:\WINDOWS\System32\FLTLIB.DLL
   6.977 C:\WINDOWS\System32\IMM32.dll
   6.977 C:\WINDOWS\System32\OLEAUT32.dll
   6.977 C:\WINDOWS\System32\WS2_32.dll
   6.977 C:\WINDOWS\System32\CRYPT32.dll
   6.977 C:\WINDOWS\System32\MSASN1.dll
   6.977 C:\WINDOWS\System32\WINTRUST.dll
   6.978 C:\WINDOWS\System32\imagehlp.dll
   6.978 C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\steam_api64.dll
   6.978 C:\WINDOWS\SYSTEM32\WINMM.dll
   6.978 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.885_none_2c2d962c8af7d02d\gdiplus.dll
   6.978 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
   6.978 C:\WINDOWS\SYSTEM32\DSOUND.dll
   6.978 C:\WINDOWS\SYSTEM32\VERSION.dll
   6.979 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
   6.979 C:\Program Files (x86)\Steam\gameoverlayrenderer64.dll
   6.979 C:\Program Files (x86)\Steam\steamclient64.dll
   6.979 C:\WINDOWS\System32\SETUPAPI.dll
   6.979 C:\Program Files (x86)\Steam\tier0_s64.dll
   6.979 C:\Program Files (x86)\Steam\vstdlib_s64.dll
   6.980 C:\WINDOWS\SYSTEM32\MSWSOCK.dll
   6.980 C:\WINDOWS\SYSTEM32\Secur32.dll
   6.980 C:\WINDOWS\SYSTEM32\SSPICLI.DLL
   6.980 C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
   6.980 C:\WINDOWS\system32\uxtheme.dll
   6.980 C:\WINDOWS\SYSTEM32\dxgi.dll
   6.981 C:\WINDOWS\SYSTEM32\d3d11.dll
   6.981 C:\WINDOWS\SYSTEM32\d3d9.dll
   6.981 C:\WINDOWS\SYSTEM32\dwmapi.dll
   6.981 C:\WINDOWS\SYSTEM32\d3dcompiler_47.dll
   6.981 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
   6.981 C:\WINDOWS\System32\MSCTF.dll
   6.982 C:\WINDOWS\SYSTEM32\TextInputFramework.dll
   6.982 C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
   6.982 C:\WINDOWS\SYSTEM32\CoreMessaging.dll
   6.982 C:\WINDOWS\SYSTEM32\ntmarta.dll
   6.982 C:\WINDOWS\SYSTEM32\wintypes.dll
   6.982 C:\WINDOWS\System32\clbcatq.dll
   6.983 C:\WINDOWS\system32\explorerframe.dll
   6.983 C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
   6.983 C:\WINDOWS\System32\DriverStore\FileRepository\119748.inf_amd64_8e3972f5c88264c0\igd10iumd64.dll
   6.983 C:\WINDOWS\SYSTEM32\bcrypt.dll
   6.983 C:\WINDOWS\SYSTEM32\ncrypt.dll
   6.984 C:\WINDOWS\SYSTEM32\NTASN1.dll
   6.984 C:\WINDOWS\System32\DriverStore\FileRepository\119748.inf_amd64_8e3972f5c88264c0\igc64.dll
   6.984 C:\WINDOWS\SYSTEM32\dcomp.dll
   6.984 C:\WINDOWS\System32\MMDevApi.dll
   6.984 C:\WINDOWS\System32\DEVOBJ.dll
   6.985 C:\WINDOWS\System32\PROPSYS.dll
   6.985 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
   6.985 C:\WINDOWS\SYSTEM32\AVRT.dll
   6.985 C:\Windows\System32\Windows.UI.dll
   6.985 C:\Windows\System32\InputHost.dll
   6.986 C:\Users\DragonInferno643\AppData\Roaming\Discord\0.0.305\modules\discord_hook\5d9a340f2a\DiscordHook64.dll
   6.986 C:\WINDOWS\SYSTEM32\USERENV.dll
   6.986 Error Util.cpp:97: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
  23.759 Error CrashHandler.cpp:245: Heap validation: success.
  23.762 Creating crash dump.
  24.718 CrashDump success

posila
Factorio Staff
Factorio Staff
Posts: 3788
Joined: Thu Jun 11, 2015 1:35 pm
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Re: [0.17.63] Crashes while loading

Post by posila » Thu Aug 08, 2019 4:56 am

Hello, your graphics driver crashes for unknown reason. The driver you have is quite outdated (released in November 2016), so please try to update it: https://downloadcenter.intel.com/downlo ... duct=97502

DragonInferno643
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Re: [0.17.63] Crashes while loading

Post by DragonInferno643 » Thu Aug 08, 2019 11:45 pm

Okay, thanks, yeah I was thinking that the graphics driver might have something to do with it, but I didn't know how to update it

DragonInferno643
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Joined: Wed Aug 07, 2019 8:35 pm
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Re: [0.17.63] Crashes while loading

Post by DragonInferno643 » Fri Aug 09, 2019 1:06 am

Thank you so much, It worked! :)

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