Page 1 of 1

Black screen on start up on 17.47

Posted: Tue Jun 11, 2019 7:18 am
by yogoo0
When I try to start factorio this message appears saying an unexpected error occured and to post the log, saves, and mods files. I have no mods for the game and my latest save version was on patch 17.8ish. A long time since the most recent ones.
What happens is I start factorio though steam, it opens up to a black screen and after a few seconds the error pops up. This started immediately after I had updated from 16.51 to 17.47.

Re: Black screen on start up on 17.47

Posted: Tue Jun 11, 2019 9:29 am
by posila
Hello, try to update your graphics driver.

If that doesn't help, try to disable Steam overlay.

Let me know it helped.

Re: Black screen on start up on 17.47

Posted: Tue Jun 11, 2019 12:26 pm
by yogoo0
Hi,
Unfortunately the graphics driver could not be updated and turning the overlay off did not help and I am still getting the same error message.

Re: Black screen on start up on 17.47

Posted: Tue Jun 11, 2019 1:31 pm
by posila
Try to open config.ini and add at the bottom of the file

Code: Select all

dxgi-presentation-model=copy
If you don't know where to find Factorio's config.ini, press Win + R, type in %APPDATA%\Factorio\config\config.ini and click OK. Notepad should launch with config.ini opened.

Re: Black screen on start up on 17.47

Posted: Tue Jun 11, 2019 5:30 pm
by yogoo0
That worked! Thanks. I tried it on the updated patch 17.48. There was an error at first about how something failed and Factorio crashed, different error message than before. But I had tried it again because my machine is old and can be temperamental and it worked. I did find that everything booted up without error on patch 17.45 without the fix when trying the troubleshoot.

Re: Black screen on start up on 17.47

Posted: Tue Jun 11, 2019 11:31 pm
by aloooooo6
Hello, I have the same issue and tried the instructions above. it's still not working, whenever y try to launch the game the screen goes black and asked me to post this file. I have no mods and my last save was this saturday, I was playing on 17.47 tried to go back to stable 16 and redownloaded to 17.x but still not working.

Thanks for the help in advance!
factorio-current.log
(12.86 KiB) Downloaded 16 times

Re: Black screen on start up on 17.47

Posted: Wed Jun 12, 2019 2:37 pm
by posila
aloooooo6 wrote:
Tue Jun 11, 2019 11:31 pm
Hello, I have the same issue and tried the instructions above. it's still not working, whenever y try to launch the game the screen goes black and asked me to post this file. I have no mods and my last save was this saturday, I was playing on 17.47 tried to go back to stable 16 and redownloaded to 17.x but still not working.

Thanks for the help in advance!

factorio-current.log
If you were able to play 0.17.47 before, something else is going on (as setting dxgi-presentation-model=copy is reverting the setting to pre-0.17.46 value). First, try to reboot your computer.

Re: Black screen on start up on 17.47

Posted: Wed Jun 12, 2019 2:54 pm
by aloooooo6
Ok just rebooted and tried to redo the dxgi-presentation-model=copy it looks like its working now im dumb and copied the whole thing into the notepad with the Code: Select all