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Can't play multiplayer :(

Posted: Mon Jun 10, 2019 12:01 pm
by Jharug-Pike
Hello, so i have had the game for a year or so and i havle played it some even a bit solo but i really prefer to play with a friend of mine. He builds and do the thinking and i'm just trying to help and also take care of all the bug killing. Now however when i try to play with him i'm all off a sudden asked to log in and stuff and as far as i can remember that has never happened before apart from maybe the first time ever i started the game. Thing is i have my account on this page already linked to my one and only steam account and no matter what i do i can't get in... i have tried every single one of my 5 passwords... nothing works. Game files is veryfied and all and when i get back home from my internship i'l see if a reinstall helps cus if i can't multi player then i might just as well uninstall it and let it gather dust for the rest of time. I'm really thankful for any help i can get and i'm sorry if i have missed something obvious.

Re: Can't play multiplayer :(

Posted: Mon Jun 10, 2019 12:21 pm
by Loewchen
Reset your password here: factorio.com/login
If you can not remember your account name either, contact support at support@factorio.com and send them proof of purchase.

Re: Can't play multiplayer :(

Posted: Mon Jun 10, 2019 1:14 pm
by Jharug-Pike
Ok i'l try to reset the password again for the 4th time but if that don't work then plz inform me what a proof purchase is and how i do it. Screenshoot of the steam library???

Re: Can't play multiplayer :(

Posted: Mon Jun 10, 2019 1:54 pm
by Loewchen
Are you saying that you reset your password 3x on factorio.com/login, and the new password sent to you did not work for log in on factorio.com/login?!

Re: Can't play multiplayer :(

Posted: Mon Jun 10, 2019 6:08 pm
by Jharug-Pike
no on the site it works just fine but in the game it does not

Re: Can't play multiplayer :(

Posted: Mon Jun 10, 2019 6:28 pm
by Loewchen
To be sure, you are not actually trying your factorio account password as server password you are trying connect to right?

Re: Can't play multiplayer :(

Posted: Mon Jun 10, 2019 6:46 pm
by Jharug-Pike
trying to log into the game so i can join my friend, i join via his invite steam friend to game button

Re: Can't play multiplayer :(

Posted: Mon Jun 10, 2019 7:07 pm
by Loewchen
Post:
  • a screenshot of the login window that you can not log in to
  • the factorio log files after an unsuccessful try to join your friend and log in (see my signature for the files)

Re: Can't play multiplayer :(

Posted: Tue Jun 11, 2019 12:42 am
by Jharug-Pike
Right friend helped me in voice com... from his work i might add and now things work. I just don't do well with written instructions... quirk of my autism. I feel that we did exactly the same things i had tried already tho but hey if it's working imma not gonna complain.

Edit. Thank you tho