[16.51] Unable to use public server list

Anything that prevents you from playing the game properly. Do you have issues playing for the game, downloading it or successfully running it on your computer? Let us know here.
Post Reply
Itaane
Burner Inserter
Burner Inserter
Posts: 5
Joined: Mon Dec 10, 2018 4:43 pm
Contact:

[16.51] Unable to use public server list

Post by Itaane »

I have been unable to log in to my Factorio account to be able to use multiplayer. I have gone into options to log in and successfully done so, but if I try to brow public servers, I am shown the server list for the barest fraction of a second then I am logged out and booted back to the login screen you get through before you are allowed to browse public servers. It doesn't give me any kind of error message, log below

I've never run into this before- I've played multiplayer in earlier versions and never run into this.

To say this is extremely aggravating would be an understatement, any help would be appreciated.
Last edited by Itaane on Mon Dec 10, 2018 4:54 pm, edited 2 times in total.

User avatar
HanziQ
Former Staff
Former Staff
Posts: 630
Joined: Fri Mar 27, 2015 7:07 am
Contact:

Re: [16.51] Unable to use public server list

Post by HanziQ »

Please post the log file https://wiki.factorio.com/Log_file

Itaane
Burner Inserter
Burner Inserter
Posts: 5
Joined: Mon Dec 10, 2018 4:43 pm
Contact:

Re: [16.51] Unable to use public server list

Post by Itaane »

I should have specified that I can't find a log, I updated the OP.

Itaane
Burner Inserter
Burner Inserter
Posts: 5
Joined: Mon Dec 10, 2018 4:43 pm
Contact:

Re: [16.51] Unable to use public server list

Post by Itaane »

Never mind, one popped up

the wonders of technology

Itaane
Burner Inserter
Burner Inserter
Posts: 5
Joined: Mon Dec 10, 2018 4:43 pm
Contact:

Re: [16.51] Unable to use public server list

Post by Itaane »

Here you go
Attachments
factorio-current.log
(11.91 KiB) Downloaded 125 times

User avatar
HanziQ
Former Staff
Former Staff
Posts: 630
Joined: Fri Mar 27, 2015 7:07 am
Contact:

Re: [16.51] Unable to use public server list

Post by HanziQ »

Thank you for the log file, I've been able to identify the problem.

I have temporarily fixed it for your account before I can fix it properly.
In game, go to Settings -> Other, then click Log out.
Then go back to multiplayer, log in again and it should be working.

Sorry for the inconvenience.

Itaane
Burner Inserter
Burner Inserter
Posts: 5
Joined: Mon Dec 10, 2018 4:43 pm
Contact:

Re: [16.51] Unable to use public server list

Post by Itaane »

It is working - thank you so much!

Post Reply

Return to “Technical Help”