[16.6] "Unexpected error occured" while loading a saved game

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hnalesnik
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[16.6] "Unexpected error occured" while loading a saved game

Post by hnalesnik »

Hey!
I was playing Factorio, everything was great, then I closed the game and took a shower. When I came back, the save was not working anymore.
The game itself loads succesfully, but when I choose my save it won't load. It stops at around 90% (screenshot) and the game crashes.
Same as I tried to load an autosave.
Other saves works normally.



Log:

Code: Select all

   0.007 2018-06-08 15:47:02; Factorio 0.16.6 (build 34439, win64, alpha)
   0.007 Operating system: Windows 10 (version 1607) 
   0.011 Program arguments: "E:\Factorio.v0.16.6\bin\x64\factorio.exe" 
   0.011 Read data path: E:/Factorio.v0.16.6/data
   0.011 Write data path: C:/Users/Bartosz/AppData/Roaming/Factorio [473/46083MB]
   0.011 Binaries path: E:/Factorio.v0.16.6/bin
   0.052 System info: [CPU: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz, 8 cores, RAM: 16296MB]
   0.053 Display options: [FullScreen: 1] [VSync: 0] [UIScale: system (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: pl]
   0.062 Available display adapters: 1
   0.062  [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 4600 {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.063 Create display on adapter 0. Size 1280x720 at position [310, 162].
   1.116 Initialised Direct3D:[0] NVIDIA GeForce GTX 960M; driver: nvldumdx.dll 22.21.13.8569
   1.116 D3DFMT_A8 is not supported format for surfaces.
   1.116 D3DFMT_L8 is not supported format for surfaces.
   1.131   Video memory size (dedicated video/dedicated system/shared system/available): 4065/0/8148/4088 MB
   1.267 DSound: Starting _dsound_update thread
   1.268 DSound: Enter _dsound_update; tid=7840
   1.269 Device reset internal.
   1.275 Desktop composition is active.
   1.276 Graphics settings preset: extreme
   1.276 Graphics options: [Graphics quality: high] [Video memory usage: all] [Light scale: 25%] [DXT: false] [Shader: 1]
   1.276                   [Parallel sprite loading: 1] [Max texture size: 0/8192] [Bmp cache: 0] [Sprite slicing: 1] [Low quality rotation: 0]
   1.534 Loading mod core 0.0.0 (data.lua)
   1.597 Loading mod base 0.16.6 (data.lua)
   1.753 Loading mod base 0.16.6 (data-updates.lua)
   1.802 Checksum for core: 1649222139
   1.802 Checksum of base: 1679652734
   1.932 Loading sounds...
   2.011 Info PlayerData.cpp:65: Local player-data.json available, timestamp 1528462038
   2.011 Info PlayerData.cpp:72: Cloud player-data.json unavailable
   2.117 Loaded shader file E:/Factorio.v0.16.6/data/core/graphics/shaders/game.cso
   2.117 Loaded shader file E:/Factorio.v0.16.6/data/core/graphics/shaders/zoom-to-world.cso
   2.118 Loaded shader file E:/Factorio.v0.16.6/data/core/graphics/shaders/alpha-mask.cso
   2.138 Initial atlas bitmap size is 16384
   2.176 Created atlas bitmap 16384x16374 [none]
   2.779 Created atlas bitmap 16384x4255 [none]
   2.893 Created atlas bitmap 16384x9582 [shadow]
   3.172 Created atlas bitmap 16384x2104 [decal]
   3.241 Created atlas bitmap 8192x5572 [mipmap]
   3.323 Created atlas bitmap 8192x800 [mipmap, smoke]
   3.335 Created atlas bitmap 8192x8164 [linear-minification, mipmap, terrain]
   3.450 Created atlas bitmap 8192x2092 [no-crop, trilinear-filtering, icon, light]
   3.477 Created atlas bitmap 8192x924 [alpha-mask]
  15.066 Sprites loaded
  15.066 Convert atlas 8192x5572 to: mipmap 
  15.259 Convert atlas 8192x800 to: mipmap 
  15.289 Convert atlas 8192x8164 to: min-linear 
  15.578 Convert atlas 8192x2092 to: trilinear-filtering 
  15.651 Convert atlas 8192x924 to: alpha-mask
  16.420 Custom inputs active: 0
  16.422 Info Updater.cpp:750: Downloading https://updater.factorio.com/get-available-versions?username=hnalesnik&token=<private>&apiVersion=2
  28.677 0 packages available to download (experimental updates disabled).
  28.799 Factorio initialised
  42.736 Loading map C:\Users\Bartosz\AppData\Roaming\Factorio\saves\kampania 1111111.zip: 11631635 bytes.
  42.789 Loading Level.dat: 23822336 bytes.
  42.797 Info Scenario.cpp:135: Map version 0.16.6-0
  43.318 Warning Map.cpp:294: Map loading failed: Reading file C:/Users/Bartosz/AppData/Roaming/Factorio/saves/kampania 1111111.zip/level.dat failed
  43.412 Error CrashHandler.cpp:286: Exception Code: c0000005, Address: 0x00007ff76147dbf4
ModuleBase: 0x00007ff761390000, ImageSize: 012f1000, RelativeAddress: 000edbf4
  43.412 Error CrashHandler.cpp:292: Access Violation: Read at address 0000023683A4CF00
  43.412 Error CrashHandler.cpp:308: Exception Context:
rax=0000000000000000, rbx=00000236fcf595e0, rcx=0000023683a4cf00,
rdx=00000236fe2ba5d0, rsi=00000237fb057970, rdi=00000236fcf5a3a0,
rip=00007ff76147dbf4, rsp=000000491fe19410, rbp=00000237fb0579b0,
 r8=00000236f39d4080,  r9=0000000000008000, r10=00007fff06d625e0,
r11=000000491fe19300, r12=0000000000000000, r13=0000000000000000,
r14=00000236fe2ba550, r15=0000000000000000
  43.412 Crashed in E:\Factorio.v0.16.6\bin\x64\factorio.exe (0x00007ff761390000 - 0x00007ff762681000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-oztsuc\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-oztsuc\src\util\logger.cpp (371): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-oztsuc\src\util\logger.cpp (470): Logger::logStacktrace
c:\cygwin64\tmp\factorio-oztsuc\src\util\crashhandler.cpp (127): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-oztsuc\src\util\crashhandler.cpp (334): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF03EB4F77)
00007FFF03EB4F77 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06CFED1B)
00007FFF06CFED1B (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06CE6B96)
00007FFF06CE6B96 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06CFAB6D)
00007FFF06CFAB6D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06C99933)
00007FFF06C99933 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06CF9C8A)
00007FFF06CF9C8A (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-oztsuc\src\energy\electricsubnetwork.cpp (308): ElectricSubNetwork::~ElectricSubNetwork
c:\cygwin64\tmp\factorio-oztsuc\src\energy\electricnetworkmanager.cpp (173): ElectricNetworkManager::~ElectricNetworkManager
c:\cygwin64\tmp\factorio-oztsuc\src\map\map.cpp (1035): Map::~Map
c:\program files (x86)\microsoft visual studio\2017\community\vc\tools\msvc\14.12.25827\include\memory (2337): std::unique_ptr<Map,std::default_delete<Map> >::~unique_ptr<Map,std::default_delete<Map> >
f:\dd\vctools\crt\vcruntime\src\eh\amd64\handlers.asm (50): _CallSettingFrame
f:\dd\vctools\crt\vcruntime\src\eh\frame.cpp (974): __FrameUnwindToState
f:\dd\vctools\crt\vcruntime\src\eh\risctrnsctrl.cpp (179): __FrameUnwindToEmptyState
f:\dd\vctools\crt\vcruntime\src\eh\frame.cpp (305): __InternalCxxFrameHandler
f:\dd\vctools\crt\vcruntime\src\eh\risctrnsctrl.cpp (205): __CxxFrameHandler3
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06CFABED)
00007FFF06CFABED (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06C9A2CA)
00007FFF06C9A2CA (ntdll): (filename not available): RtlUnwindEx
f:\dd\vctools\crt\vcruntime\src\eh\risctrnsctrl.cpp (508): _UnwindNestedFrames
f:\dd\vctools\crt\vcruntime\src\eh\frame.cpp (1126): CatchIt
f:\dd\vctools\crt\vcruntime\src\eh\frame.cpp (592): FindHandler
f:\dd\vctools\crt\vcruntime\src\eh\frame.cpp (357): __InternalCxxFrameHandler
f:\dd\vctools\crt\vcruntime\src\eh\risctrnsctrl.cpp (205): __CxxFrameHandler3
f:\dd\vctools\crt\vcstartup\src\gs\amd64\gshandlereh.c (114): __GSHandlerCheck_EH
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06CFAB6D)
00007FFF06CFAB6D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06C99933)
00007FFF06C99933 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06C9B649)
00007FFF06C9B649 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF03E93C58)
00007FFF03E93C58 (KERNELBASE): (filename not available): RaiseException
f:\dd\vctools\crt\vcruntime\src\eh\frame.cpp (1186): __CxxCallCatchBlock
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06CFA163)
00007FFF06CFA163 (ntdll): (filename not available): RtlCaptureContext
c:\cygwin64\tmp\factorio-oztsuc\src\map\map.cpp (271): Map::load
c:\cygwin64\tmp\factorio-oztsuc\src\scenario\scenario.cpp (142): Scenario::loadFactory
c:\cygwin64\tmp\factorio-oztsuc\src\scenario\parallelscenarioloader.cpp (116): ParallelScenarioLoader::doLoad
c:\program files (x86)\microsoft visual studio\2017\community\vc\tools\msvc\14.12.25827\include\thr\xthread (232): std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl*)(ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool),ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool>,std::default_delete<std::tuple<void (__cdecl*)(ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool),ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManagerBase * __ptr64,bool> > > >::_Go
c:\program files (x86)\microsoft visual studio\2017\community\vc\tools\msvc\14.12.25827\include\thr\xthread (211): std::_Pad::_Call_func
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF042A8364)
00007FFF042A8364 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFF06CB7091)
00007FFF06CB7091 (ntdll): (filename not available): RtlUserThreadStart
  45.057 Error Util.cpp:67: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
  61.335 Creating crash dump.
  61.455 CrashDump success
Attachments
Screenshot of the crash during loading
Screenshot of the crash during loading
fucktorio.jpg (593.6 KiB) Viewed 2850 times
Last edited by hnalesnik on Fri Jun 08, 2018 2:43 pm, edited 1 time in total.

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Kayanor
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Re: [16.6] "Unexpected error occured" while loading a saved game

Post by Kayanor »

Log wrote:Factorio 0.16.6
Why are you playing on such an old version? Update the game and try loading the save again.
Former moderator.

hnalesnik
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Re: [16.6] "Unexpected error occured" while loading a saved game

Post by hnalesnik »

It says I have the latest version.

Zavian
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Re: [16.6] "Unexpected error occured" while loading a saved game

Post by Zavian »

The latest stable is 0.16.36, and the latest experimental version is 0.16.49.

posila
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Re: [16.6] "Unexpected error occured" while loading a saved game

Post by posila »

I think your login token got corrupted somehow. Go to Options -> Other and log out, than log in back. After that it should properly get list of updates on the next start or when you manually check for updates through the About menu.
But that said, I think downloading 0.16.36 from factorio.com would be faster way to update from 0.16.6

hnalesnik
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Re: [16.6] "Unexpected error occured" while loading a saved game

Post by hnalesnik »

Oh great, now I cannot load the game.
blubb

Loewchen
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Re: [16.6] "Unexpected error occured" while loading a saved game

Post by Loewchen »

hnalesnik wrote:Oh great, now I cannot load the game.
If you do what is described in the error message we could help with that...

hnalesnik
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Re: [16.6] "Unexpected error occured" while loading a saved game

Post by hnalesnik »

Updating helped. Thank you for your support :)

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