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[FIXED][16.36] Game has stopped working at launch

Posted: Sat May 26, 2018 5:10 pm
by Morecai_nmc
My game keeps crashing at launch, sometimes immediatly, sometimes after loading a bit to around 30%.

I've tried different versions but they all crash for me.

This is the error message I get from windows:

Code: Select all

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Factorio.exe
  Application Version:	0.16.36.36253
  Application Timestamp:	5abb7526
  Fault Module Name:	tier0_s64.dll
  Fault Module Version:	4.51.98.14
  Fault Module Timestamp:	5aff4acb
  Exception Code:	c0000005
  Exception Offset:	0000000000017a75
  OS Version:	6.1.7601.2.1.0.256.48
  Locale ID:	2067
  Additional Information 1:	0928
  Additional Information 2:	092862049339e27e3504bf45b69304d7
  Additional Information 3:	0a8d
  Additional Information 4:	0a8d4aa809178492a649337cb1386d79
I've searched for problems with that dll and did what they suggested like clearing the appdata folder and veryifing files.

my current log
my previous log

I have no active mods and I have cleared the saves folder.

and for last a screenshot of the error: http://puu.sh/AtoGO/9d0057be50.png

Any help would be greatly appreciated.

*EDIT: Problem lies with steam, using the standalone exe works fine *

Re: [16.36] Game has stopped working at launch

Posted: Sat May 26, 2018 5:21 pm
by Loewchen
I believe this is a steam problem, try restarting steam and if this does not do it, restart your computer.

Re: [16.36] Game has stopped working at launch

Posted: Sat May 26, 2018 5:24 pm
by posila
Loewchen wrote:I believe this is a steam problem, try restarting steam and if this does not do it, restart your computer.
This ^

If the game still doesn't work, try to reinstall Steam client.

Re: [16.36] Game has stopped working at launch

Posted: Sat May 26, 2018 6:03 pm
by Morecai_nmc
posila wrote:
Loewchen wrote:I believe this is a steam problem, try restarting steam and if this does not do it, restart your computer.
This ^

If the game still doesn't work, try to reinstall Steam client.

I tried rebooting yesterday, the game launched but when I closed it and tried again I got the same error.

I'm backing up my games from steam atm and I'll try reinstalling it.

Re: [16.36] Game has stopped working at launch

Posted: Sat May 26, 2018 8:10 pm
by Morecai_nmc
Reinstalling Steam did not work, I still get the same error.

Any other suggestions?

Re: [16.36] Game has stopped working at launch

Posted: Sat May 26, 2018 8:32 pm
by Zavian
As a work around, you can download and run the .zip version, or the .exe installer. (The .zip version creates a portable version, with the save and mod folders inside whatever folder you create when you extract it).

Re: [16.36] Game has stopped working at launch

Posted: Sun May 27, 2018 11:59 am
by Morecai_nmc
Zavian wrote:As a work around, you can download and run the .zip version, or the .exe installer. (The .zip version creates a portable version, with the save and mod folders inside whatever folder you create when you extract it).
Thank you that works!

Re: [FIXED][16.36] Game has stopped working at launch

Posted: Mon May 28, 2018 2:27 am
by Zavian
Well that also confirms it is a steam problem, because neither of those two versions interact with steam.