[SOLVED][0.16.16] Crash on startup, failed to load sprites ("File not found" error)

[nepp95]

Hello,

After starting up today, I receive the following error:

0.981 Error AtlasSystem.cpp:1050: File not found: __base__/graphics/decorative/green-asterisk-mini/green-asterisk-mini-00.png

Multiple restarts do not matter. Disabling mods doesn't either. I tried to verify the game files via steam, which goes on in an endless loop. When I press play during this process, steam also gives an error for the same file.

Untitled.png (7.52 KiB) Viewed 5636 times

Full log:

Code: Select all

0.000 2018-01-21 19:47:42; Factorio 0.16.16 (build 34924, win64, steam)
   0.000 Operating system: Windows 10 (version 1709) 
   0.000 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" "--wait-to-close" "1200" 
   0.001 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.001 Write data path: C:/Users/Niels/AppData/Roaming/Factorio [39539/177922MB]
   0.001 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.009 System info: [CPU:        Intel(R) Core(TM) i5-3340M CPU @ 2.70GHz, 4 cores, RAM: 8123MB]
   0.010 Display options: [FullScreen: 1] [VSync: 0] [UIScale: system (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.011 Available display adapters: 1
   0.012  [0]: \\.\DISPLAY1 - AMD Radeon HD 7500M/7600M Series {0x05, [0,0], 1920x1080, 32bit, 60Hz}
   0.012 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.108 Initialised Direct3D:[0] AMD Radeon HD 7500M/7600M Series; driver: aticfx64.dll 8.17.10.1404
   0.115   Video memory size (dedicated video/dedicated system/shared system/available): 1004/0/3840/4088 MB
   0.166 DSound: Starting _dsound_update thread
   0.166 DSound: Enter _dsound_update; tid=6136
   0.166 Device reset internal.
   0.170 Desktop composition is active.
   0.170 Graphics settings preset: medium-with-low-vram
   0.170 Graphics options: [Graphics quality: normal] [Video memory usage: medium] [Light scale: 25%] [DXT: auto] [Shader: 1]
   0.170                   [Parallel sprite loading: 1] [Max texture size: 0/4096] [Bmp cache: 1] [Sprite slicing: 1] [Low quality rotation: 1]
   0.240 Loading mod core 0.0.0 (data.lua)
   0.258 Loading mod base 0.16.16 (data.lua)
   0.464 Loading mod base 0.16.16 (data-updates.lua)
   0.527 Checksum for core: 2242385247
   0.527 Checksum of base: 354110265
   0.637 Loading sounds...
   0.727 Info PlayerData.cpp:67: Local player-data.json unavailable
   0.727 Info PlayerData.cpp:70: Cloud player-data.json available, timestamp 1516233531
   0.837 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/game.cso
   0.838 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/zoom-to-world.cso
   0.838 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/alpha-mask.cso
   0.854 Initial atlas bitmap size is 16384
   0.855 Created atlas bitmap 16384x1514 [none]
   0.856 Created atlas bitmap 8192x1815 [terrain]
   0.856 Created atlas bitmap 8192x1056 [decal]
   0.878 Created atlas bitmap 4096x4092 [compressed, mask]
   0.895 Created atlas bitmap 4096x3704 [compressed, mask]
   0.917 Created atlas bitmap 4096x4096 [compressed, mask, shadow]
   0.937 Created atlas bitmap 4096x4092 [compressed, mask, shadow]
   0.942 Created atlas bitmap 4096x1016 [compressed, mask, shadow]
   0.948 Created atlas bitmap 4096x1392 [compressed, mask, smoke]
   0.948 Created atlas bitmap 4096x1868 [no-crop, trilinear-filtering, icon, light]
   0.949 Created atlas bitmap 4096x476 [alpha-mask]
   0.981 Error AtlasSystem.cpp:1050: File not found: __base__/graphics/decorative/green-asterisk-mini/green-asterisk-mini-00.png
   1.205 Sprites loaded
   1.205 Convert atlas 4096x4092 to: compressed 
   1.740 Convert atlas 4096x3704 to: compressed 
   2.224 Convert atlas 4096x4096 to: compressed 
   2.764 Convert atlas 4096x4092 to: compressed 
   3.300 Convert atlas 4096x1016 to: compressed 
   3.435 Convert atlas 4096x1392 to: compressed 
   3.620 Convert atlas 4096x1868 to: trilinear-filtering 
   3.690 Convert atlas 4096x476 to: alpha-mask
   5.024 Custom inputs active: 0
   5.033 Factorio initialised
   9.283 DSound: Stopping voice
   9.283 DSound: Joining thread
   9.289 DSound: Exit _dsound_update; tid=6136
   9.289 DSound: Waiting for voice to stop ... signaled
   9.289 DSound: Joined thread
   9.289 DSound: Destroying thread
   9.289 DSound: Thread destroyed
   9.289 DSound: Releasing buffer
   9.289 DSound: Voice stopped
   9.289 DSound: Deallocating voice
   9.289 DSound: Deallocated voice
   9.352 Steam API shutdown.
   9.354 Goodbye

Reproduction: I have no clue. Problem came out of nowhere, have played on this version before. Only thing that changed is my save games, as I played on an other computer too.

Any help appreciated...

-EDIT-
Tried reinstall. Same error, but now the game won't start. Steam just gives me that error now, and also tells me an update is required.

[steinio]

Did you try to validate the setup?

Right click on Factorio in the library -> properties -> local files -> check files for errors.

[nepp95]

Did you try to validate the setup?

Right click on Factorio in the library -> properties -> local files -> check files for errors.

Yes I have.

-EDIT-

When finding that file in windows, it does not exist. I can't even access the folder, or even delete it.
Properties of the folder tells me it is 0 bytes.

-EDIT 2-

When deleting factorio. The green asterisk mini folder is not deleted. As are these two:

green-croton
green-desert-bush

Both folders have the same properties as the green asterisk one, so will probably give the same error.

[steinio]

Ah i see you tried to update which failed due the erronous picture file.

Probably you must deinstall and install from ground.

[nepp95]

Ah i see you tried to update which failed due the erronous picture file.

Probably you must deinstall and install from ground.

Also done, sadly...

[Jap2.0]

What if you manually remove those files, and then reinstall?

[nepp95]

What if you manually remove those files, and then reinstall?

When finding that file in windows, it does not exist. I can't even access the folder, or even delete it.

After googling about, since this was clearly a windows problem, I ran a disk check. This has solved the problem.
How the problem started, still no clue...

[Philip017]

After googling about, since this was clearly a windows problem, I ran a disk check. This has solved the problem.
How the problem started, still no clue...

if you are running a spinning hard drive these things sometime happen, because they get bad spots after some time of operating, if is still under warranty, suggest that you look into an RMA, after running the appropriate tests.

if you have had your drive for more than 3 years (even if it is an SSD), check if any spots on the drive have been marked as bad, if so highly recommend replacing it soon.

[nepp95]

After googling about, since this was clearly a windows problem, I ran a disk check. This has solved the problem.
How the problem started, still no clue...

if you are running a spinning hard drive these things sometime happen, because they get bad spots after some time of operating, if is still under warranty, suggest that you look into an RMA, after running the appropriate tests.

if you have had your drive for more than 3 years (even if it is an SSD), check if any spots on the drive have been marked as bad, if so highly recommend replacing it soon.

It's an ssd of about 1.5 months old. I don't think that would be the problem....