[0.15.40][macOS] Unexpected Error

Anything that prevents you from playing the game properly. Do you have issues playing for the game, downloading it or successfully running it on your computer? Let us know here.
Post Reply
mattshawman
Manual Inserter
Manual Inserter
Posts: 4
Joined: Wed Jan 17, 2018 3:54 pm
Contact:

[0.15.40][macOS] Unexpected Error

Post by mattshawman »

Hi all,

Just purchased the game and keep encountering this error. I was able to run the Factorio Demo with no problems though.

I've tried to have a scan of the forum to see if a similar problem has already been solved, but I didn't find anything.

The game loads to 98% and then I get an unexpected error. I've posted the log report below. Any help would be greatly appreciated.

Code: Select all

   0.000 2018-01-17 15:49:43; Factorio 0.15.40 (build 30950, mac, steam)
   0.000 Operating system: Mac OS X 10.9.5
   0.000 Program arguments: "/Users/mattshaw/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app" 
   0.000 Read data path: /Users/mattshaw/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app/Contents/data
   0.000 Write data path: /Users/mattshaw/Library/Application Support/factorio
   0.000 Binaries path: /Users/mattshaw/Library/Application Support/Steam/steamapps/common
   0.008 System info: [CPU:        Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, 4 cores, RAM: 16384MB]
   0.012 Display options: [FullScreen: 1] [VSync: 1] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.013 Available display adapters: 1
   0.013  [0]: resolution 1280x800px at [0,0]
   0.013 Create display on adapter 0. Size 1230x720 at position [15, 22].
   0.249 Initialised OpenGL:[0] Intel HD Graphics 4000 OpenGL Engine; driver: 2.1 INTEL-8.28.37
   0.724 Graphics settings preset: medium
   0.724 Graphics options: [Graphics quality: low] [Video memory usage: low] [Light scale: 25%] [DXT: false] [Shader: 1]
   0.862 Loading mod core 0.0.0 (data.lua)
   0.871 Loading mod base 0.15.40 (data.lua)
   0.988 Loading mod base 0.15.40 (data-updates.lua)
   1.033 Checksum for core: 3865022077
   1.033 Checksum of base: 1503927233
   1.362 Info PlayerData.cpp:58: Local player-data.json available, timestamp 1516143019
   1.362 Info PlayerData.cpp:65: Cloud player-data.json unavailable
   1.520 Loaded shader file /Users/mattshaw/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app/Contents/data/core/graphics/shaders/game.glsl
   1.525 Loaded shader file /Users/mattshaw/Library/Application Support/Steam/steamapps/common/Factorio/factorio.app/Contents/data/core/graphics/shaders/zoom-to-world.glsl
   1.541 Initial atlas bitmap size is 16384
   1.544 Created atlas bitmap 16384x6241
  12.009 Sprites loaded
  12.009 Loading sounds...
  14.629 Custom inputs active: 0
  14.630 Error CrashHandler.cpp:387: Received SIGSEGV
Factorio crashed. Generating symbolized stacktrace, please wait ...
#0  0x0000000100988302 in 0x0000000100988302 (in factorio)
#1  0x00000001009778bf in 0x00000001009778bf (in factorio)
#2  0x0000000100977850 in 0x0000000100977850 (in factorio)
#3  0x00007fff90c955aa in 0x00007fff90c955aa
#4  (nil) in 0x0
#5  0x00007fff60bd9369 in 0x00007fff60bd9369
#6  0x00007fff60bdadf6 in 0x00007fff60bdadf6
#7  0x00007fff9433f2dd in 0x00007fff9433f2dd
#8  0x00000001013ed030 in 0x00000001013ed030 (in factorio)
#9  0x0000000100169d1a in 0x0000000100169d1a (in factorio)
#10 0x000000010039616a in 0x000000010039616a (in factorio)
#11 0x0000000100391c56 in 0x0000000100391c56 (in factorio)
#12 0x0000000100714c82 in 0x0000000100714c82 (in factorio)
#13 0x000000010070f1a0 in 0x000000010070f1a0 (in factorio)
#14 0x0000000100e1c867 in 0x0000000100e1c867 (in factorio)
#15 0x00007fff8b874d8b in 0x00007fff8b874d8b
#16 0x00007fff8ec0b899 in 0x00007fff8ec0b899
#17 0x00007fff8ec0b72a in 0x00007fff8ec0b72a
#18 0x00007fff8ec0ffc9 in 0x00007fff8ec0ffc9
  14.716 Error Util.cpp:80: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.

Zavian
Smart Inserter
Smart Inserter
Posts: 1641
Joined: Thu Mar 02, 2017 2:57 am
Contact:

Re: [0.15.40][macOS] Unexpected Error

Post by Zavian »

Support for OSX 10.9.5 is currently broken in the latest releases. See viewtopic.php?f=7&t=54643 . You should be able to run 0.15.37, which should be available through Steam. Right click on Factorio -> properties -> betas.

The devs think that they have this fixed for 0.16.17 (which isn't released yet).

mattshawman
Manual Inserter
Manual Inserter
Posts: 4
Joined: Wed Jan 17, 2018 3:54 pm
Contact:

Re: [0.15.40][macOS] Unexpected Error

Post by mattshawman »

That's worked a treat! Thanks for your help :D

Post Reply

Return to “Technical Help”