Upgrading account

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Goderd345
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Upgrading account

Post by Goderd345 »

I have been attempting to upgrade my account from the $15 account to the $25 account without any success. Every time i get to the part where I enter my credit card info and click confirm it redirects me to a page that says transaction canceled and that the payment method cannot be changed. Anyone know what's going on or how I can fix this?

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ssilk
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Re: Upgrading account

Post by ssilk »

Have you read the FAQs here?
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Have you used the Advanced Search today?
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Goderd345
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Re: Upgrading account

Post by Goderd345 »

Yea, no help

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ssilk
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Re: Upgrading account

Post by ssilk »

Then you don't have read it. :)
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Goderd345
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Re: Upgrading account

Post by Goderd345 »

What?

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ssilk
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Re: Upgrading account

Post by ssilk »

This:
https://forums.factorio.com/forum/vie ... =49&t=4400
Payment/Download/Activation

Q: ?
A: https://www.factorio.com/help :)

Q: I cannot pay with X?
A: in general: avoid posting of any information about your account. You can search, if your problem already exists, but I f nothing helps: Mail to support at factorio.com, see previous question.
Cool suggestion: Eatable MOUSE-pointers.
Have you used the Advanced Search today?
Need help, question? FAQ - Wiki - Forum help
I still like small signatures...

Goderd345
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Re: Upgrading account

Post by Goderd345 »

Like I said, I've read that already and already emailed them. Apparently only one guy knows how to do the finances though so I have to wait till the end of the week to hear back.

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