[15.34] Crash on start in "C:\Windows\SYSTEM32\ntdll.dll"

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ar1ad
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[15.34] Crash on start in "C:\Windows\SYSTEM32\ntdll.dll"

Post by ar1ad »

everytime i start up the game and it starts loading up it crashes around halfaway the loading bar (if that now means something..) i dont have any save files nor mods ive reinstalled the game twice in steam and installed it once manually from the factorio page (of course with the steam factorio uninstalled)
Attachments
factorio-current.log
the text file the game wanted me to post ?
(7 KiB) Downloaded 46 times

Loewchen
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Re: [0.15] crashes on launch

Post by Loewchen »

Code: Select all

   0.002 2017-09-22 22:55:42; Factorio 0.15.34 (build 30875, win64, steam)
   0.002 Operating system: Windows 7 Service Pack 1
   0.002 Program arguments: "F:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.002 Read data path: F:/SteamLibrary/steamapps/common/Factorio/data
   0.002 Write data path: C:/Users/Emil och Idas/AppData/Roaming/Factorio
   0.002 Binaries path: F:/SteamLibrary/steamapps/common/Factorio/bin
   0.010 System info: [CPU:         Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 8 cores, RAM: 16365MB]
   0.010 Display options: [FullScreen: 1] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.012 Available display adapters: 1
   0.012  [0]: \\.\DISPLAY1 - AMD Radeon HD 6990 {0x8000005, [0,0], 1920x1080, 32bit, 59Hz}
   0.013 Create display on adapter 0. Size 1280x720 at position [310, 162].
   0.156 Initialised Direct3D:[0] AMD Radeon HD 6990; driver: aticfx64.dll 8.17.10.1404
   0.160     Video memory size (dedicated video/dedicated system/shared system/available): 4064/0/3840/3800 MB
   0.202 DSound: Starting _dsound_update thread
   0.202 DSound: Enter _dsound_update; tid=30492
   0.202 Device reset internal.
   0.206 Desktop composition is active.
   0.206 Graphics settings preset: very-high
   0.207 Graphics options: [Graphics quality: high] [Video memory usage: all] [Light scale: 25%] [DXT: false] [Shader: 1]
   0.343 Loading mod core 0.0.0 (data.lua)
   0.352 Loading mod base 0.15.34 (data.lua)
   0.489 Loading mod base 0.15.34 (data-updates.lua)
   0.522 Checksum for core: 1519575497
   0.522 Checksum of base: 1503927233
   0.934 Info PlayerData.cpp:58: Local player-data.json available, timestamp 1506113589
   0.934 Info PlayerData.cpp:65: Cloud player-data.json unavailable
   1.142 Loaded shader file F:/SteamLibrary/steamapps/common/Factorio/data/core/graphics/shaders/game.cso
   1.143 Loaded shader file F:/SteamLibrary/steamapps/common/Factorio/data/core/graphics/shaders/zoom-to-world.cso
   1.156 Initial atlas bitmap size is 16384
   1.184 Created atlas bitmap 16384x16381
   1.185 Created atlas bitmap 16384x1262
   1.185 Created atlas bitmap 16384x3181
   1.186 Created atlas bitmap 16384x4758
   1.186 Created atlas bitmap 8192x1912
   1.186 Created atlas bitmap 8192x800
   1.186 Created atlas bitmap 8192x2028
   3.296 Error CrashHandler.cpp:252: Exception Code: c0000005, Address: 0x00000000772b6483
ModuleBase: 0x000000013fab0000, ImageSize: 0121b000, RelativeAddress: 37806483
   3.296 Error CrashHandler.cpp:258: Access Violation: Write at address 0000000000000000
   3.296 Error CrashHandler.cpp:271: Exception Context:
rax=000000005ee2f110, rbx=0000000000000000, rcx=0000000000000000,
rdx=00000001808ef480, rsi=0000000000000000, rdi=0000000000000000,
rip=00000000772b6483, rsp=000000005ee2f090, rbp=00000000000008a8,
 r8=0000000000000000,  r9=00000000000003be, r10=00000000c0000139,
r11=0000000000000000, r12=0000000000000000, r13=0000000000000000,
r14=000000005ee2f350, r15=0000000184b35548
   3.296 Crashed in C:\Windows\SYSTEM32\ntdll.dll (0x0000000077290000 - 0x000000007743a000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-ymlunc\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-ymlunc\src\util\logger.cpp (381): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-ymlunc\src\util\logger.cpp (438): Logger::logStacktrace
c:\cygwin64\tmp\factorio-ymlunc\src\util\crashhandler.cpp (122): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-ymlunc\src\util\crashhandler.cpp (297): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000000007720BC10)
000000007720BC10 (kernel32): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000077310108)
0000000077310108 (ntdll): (filename not available): EtwEventSetInformation
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000772A7958)
00000000772A7958 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000772B812D)
00000000772B812D (ntdll): (filename not available): RtlDecodePointer
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000772A855F)
00000000772A855F (ntdll): (filename not available): RtlUnwindEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000772DBCB8)
00000000772DBCB8 (ntdll): (filename not available): KiUserExceptionDispatcher
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000772B6483)
00000000772B6483 (ntdll): (filename not available): RtlAcquireSRWLockExclusive
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001808EF499)
00000001808EF499 (libcef): (filename not available): cef_string_map_size
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001808EFD51)
00000001808EFD51 (libcef): (filename not available): GetHandleVerifier
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001808A473F)
00000001808A473F (libcef): (filename not available): cef_string_map_size
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000182AB745C)
0000000182AB745C (libcef): (filename not available): IsSandboxedProcess
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000182AB6AC1)
0000000182AB6AC1 (libcef): (filename not available): cef_time_to_timet
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001823445E1)
00000001823445E1 (libcef): (filename not available): cef_string_list_value
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0000000182344085)
0000000182344085 (libcef): (filename not available): cef_string_list_value
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000001818C8EC1)
00000001818C8EC1 (libcef): (filename not available): cef_initialize
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FECCCB612E)
000007FECCCB612E (overlay.x64): (filename not available): Initialize
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FECCC4EC9C)
000007FECCC4EC9C (overlay.x64): (filename not available): Initialize
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FECCC507BB)
000007FECCC507BB (overlay.x64): (filename not available): Initialize
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FECCC4F429)
000007FECCC4F429 (overlay.x64): (filename not available): Initialize
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 000007FECCDD3410)
000007FECCDD3410 (overlay.x64): (filename not available): Initialize
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000771859CD)
00000000771859CD (kernel32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00000000772BA561)
00000000772BA561 (ntdll): (filename not available): RtlUserThreadStart
   6.712 Error Util.cpp:80: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
Try the following start option for the application in steam:

Code: Select all

--force-opengl

posila
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Re: [15.34] Crash on start in "C:\Windows\SYSTEM32\ntdll.dll"

Post by posila »

It crashes in overlay.x64.dll, which I believe is part of Mumble. Try to update Mumble.

ar1ad
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Re: [15.34] Crash on start in "C:\Windows\SYSTEM32\ntdll.dll"

Post by ar1ad »

seemed to work when i did the --force-opengl and i dont have anything called mumble? or is it something that comes with factorio? all i know is that it seems to work :D so ill say thanks to both of you and i hope you have a great time :D


ar1ad
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Re: [15.34] Crash on start in "C:\Windows\SYSTEM32\ntdll.dll"

Post by ar1ad »

impetus maximus wrote:discord?
i do have discord skype and teamspeak if those have anything to do with that..?

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impetus maximus
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Re: [15.34] Crash on start in "C:\Windows\SYSTEM32\ntdll.dll"

Post by impetus maximus »

i read that discord uses overlay.x64.dll

ar1ad
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Re: [15.34] Crash on start in "C:\Windows\SYSTEM32\ntdll.dll"

Post by ar1ad »

mm... ok well il check on that later its late and it seems to work now anyways ill go look deeper into it atleast.

Loewchen
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Re: [15.34] Crash on start in "C:\Windows\SYSTEM32\ntdll.dll"

Post by Loewchen »

ar1ad wrote:
impetus maximus wrote:discord?
i do have discord skype and teamspeak if those have anything to do with that..?
Disabling the overlay feature of discord or updating the application should let you run the game in d3d again, but I doubt it is a general discord problem or we would be drowning in reports.

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