White screen after starting the game

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IExlosiv
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White screen after starting the game

Post by IExlosiv »

if i start factorio my dame dont launch an i get a whitescreen

0.001 2017-06-28 20:40:48; Factorio 0.15.23 (build 30400, win64, steam)
0.002 Operating system: Windows 10 (build 15063)
0.002 Not rotating logs.
0.002 Program arguments: "D:\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.002 Read data path: D:/Steam/steamapps/common/Factorio/data
0.002 Write data path: C:/Users/Oliver/AppData/Roaming/Factorio
0.002 Binaries path: D:/Steam/steamapps/common/Factorio/bin
0.050 System info: [CPU: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, 4 cores, RAM: 3947MB]
0.052 Display options: [FullScreen: 1] [VSync: 0] [UIScale: 100%] [MultiSampling: OFF] [Screen: 255]
0.053 Available display adapters: 1
0.053 [0]: \\.\DISPLAY1 - Intel(R) HD Graphics 3000 {0x05, [0,0], 1366x768, 32bit, 60Hz}
0.054 Create display on adapter 0. Size 1280x720 at position [33, 6].
0.291 Error CrashHandler.cpp:141: Exception Code: c0000005, Address: (nil)
ModuleBase: 0x00007ff7a6030000, ImageSize: 011fc000, RelativeAddress: 59fd0000
0.291 Error CrashHandler.cpp:151: Exception Context:
rax=00007fffc4903480, rbx=0000004860afcb40, rcx=0000004860afc2e0,
rdx=0000004860afc370, rsi=0000000000000001, rdi=0000000000000000,
rip=0000000000000000, rsp=0000004860afc2a8, rbp=0000004860afc370,
r8=0000017ea6a532d0, r9=0000000000000008, r10=0000017ea9281980,
r11=0000000000000000, r12=0000000000000002, r13=0000000000000000,
r14=0000017ea9dfae30, r15=0000017ea91f2800
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-edos8q\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-edos8q\src\util\logger.cpp (364): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-edos8q\src\util\logger.cpp (421): Logger::logStacktrace
c:\cygwin64\tmp\factorio-edos8q\src\util\crashhandler.cpp (105): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-edos8q\src\util\crashhandler.cpp (177): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFC8456913)
00007FFFC8456913 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFCBF6DA9D)
00007FFFCBF6DA9D (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFCBF56476)
00007FFFCBF56476 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFCBF6A08D)
00007FFFCBF6A08D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFCBED9C58)
00007FFFCBED9C58 (ntdll): (filename not available): RtlLookupFunctionEntry
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFFCBF6910E)
00007FFFCBF6910E (ntdll): (filename not available): KiUserExceptionDispatcher
2.928 Error Util.cpp:80: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.


I hope someone can help me :shock:

posila
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Re: White screen after starting the game

Post by posila »

Hi, do you have RivaTuner Statistics Server installed? If so, disable it for Factorio or update it to version 7.0.0.

If not, try to open Factorio properties in Steam library and set launch options to

Code: Select all

--force-opengl

IExlosiv
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Re: White screen after starting the game

Post by IExlosiv »

posila wrote:Hi, do you have RivaTuner Statistics Server installed? If so, disable it for Factorio or update it to version 7.0.0.

If not, try to open Factorio properties in Steam library and set launch options to

Code: Select all

--force-opengl
thanks for the help,
but i dont have installed the rivatuner statistics server and if i set the launch option --force-opengl i get an error "failed to create display "

IExlosiv
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Re: White screen after starting the game

Post by IExlosiv »

Still the same Problem :?

posila
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Re: White screen after starting the game

Post by posila »

Can you post the log with --force-opengl?
It seems to me to be graphics driver problem, unfortunately since it crashes when initializing DirectX and fails when initializing OpenGL, the log doesn't contain graphics driver version. It might be also worth a shot to disable Steam Overlay in Factorio properties in Steam Library.

IExlosiv
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Re: White screen after starting the game

Post by IExlosiv »

posila wrote:Can you post the log with --force-opengl?
It seems to me to be graphics driver problem, unfortunately since it crashes when initializing DirectX and fails when initializing OpenGL, the log doesn't contain graphics driver version. It might be also worth a shot to disable Steam Overlay in Factorio properties in Steam Library.
Ok thanks i updated my grafik driver and nox it works 8-)

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