Bought the game, cant login

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KrilleD
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Bought the game, cant login

Post by KrilleD »

So, my brother bought the game to play with me, but before i used to play on the pc he uses now so my Factorio username was there when he installed the game. Now he tried to make a account with the email used on his steam account and tried to logg in but then it said, Steam ID already paired with another account. I really dont know a fix for this, ANY help would be appreciated

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Klonan
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Re: Bought the game, cant login

Post by Klonan »

KrilleD wrote:So, my brother bought the game to play with me, but before i used to play on the pc he uses now so my Factorio username was there when he installed the game. Now he tried to make a account with the email used on his steam account and tried to logg in but then it said, Steam ID already paired with another account. I really dont know a fix for this, ANY help would be appreciated
Email me at support[at]factorio.com with your Numerical Steam ID and I can unlink the account

KrilleD
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Re: Bought the game, cant login

Post by KrilleD »

So the ID is my steam 64 id right? Alright

KrilleD
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Re: Bought the game, cant login

Post by KrilleD »

Also when u unlink the account already paired with hes steam id do he need to create a new factorio account?

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