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computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 3:53 am
by TheMink
so i just bought the game on steam and i cannot load it past 89% my laptop screen turns black and then restarts i have tried updating my graphics driver i have tried different builds of the game on steam to no avail. my laptop uses a amd A8-6410 (4 core 2.2 gh) processor with r5 radeon graphics crimson edition, 6 gigs of ram and windows 10

Re: computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 5:28 am
by Koub
Can you post a logfile from your crash ?

Re: computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 6:26 am
by TheMink
all i have found is a file called.crash but i dont think thats it my computer at 89% loaded blackscreens then restarts i dont think there is any time for the log to save

Re: computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 6:35 am
by Koub
You can find the log file I was talking about by following the instructions in this post (where it says logfile) :
viewtopic.php?f=7&t=3638

Re: computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 6:43 am
by TheMink
i cant find any of that i hate steam some days

Re: computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 6:54 am
by Smarty
you have to go to the application directory then factorio and there you have the current log
https://wiki.factorio.com/index.php?tit ... _directory

Re: computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 7:10 am
by TheMink
i have looked through the entirety of the file here are some pics https://www.dropbox.com/sh/nd3xsqaaxere ... p4Ksa?dl=0

Re: computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 8:26 am
by Nexela
From the earlier linked wiki

User data directory:

%appdata%\factorio

Just type that in the address bar of your file browser and magic happens

Re: computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 8:27 am
by posila
As a workaround for the issue try to navigate to Factorio properties in Steam and set launch options to

Code: Select all

--gfx-safe-mode

Re: computer crashes at 89% on the loading screen

Posted: Mon Oct 10, 2016 3:37 pm
by TheMink
that worked posila thankyou so much and thank you smarty and kobu for trying to help me XD