GPU Monitoring Software error message - cannot load a save
Posted: Fri Mar 04, 2016 11:25 pm
Hi,
After playing the new hope campaign (level 2) for some time it randomly crashed out with a message - "GPU Monitoring software like about msi afterburner" etc. I'm not using those and never have been.
No modes installed
I now cannot load the save or any of the older auto saves. I have a few autosaves for this campaign. 3rd (most recent) won't load and give the error in title. 1st autosave gives me a deserialisation error.
using the --force-opengl also didn't help
I can start a fresh new game ok. But that save, and any prior on that campaign, seem to be dead.
I am running two monitors. Tried reverting to one display but no good.
Here is the log file:
I'm on an older system
Win 10
Intel Q6600 (stock clock)
AMD Radeon 5870 - Sapphire
Asus P5E Mb
4GB Ram
Any help would be great!
After playing the new hope campaign (level 2) for some time it randomly crashed out with a message - "GPU Monitoring software like about msi afterburner" etc. I'm not using those and never have been.
No modes installed
I now cannot load the save or any of the older auto saves. I have a few autosaves for this campaign. 3rd (most recent) won't load and give the error in title. 1st autosave gives me a deserialisation error.
using the --force-opengl also didn't help
I can start a fresh new game ok. But that save, and any prior on that campaign, seem to be dead.
I am running two monitors. Tried reverting to one display but no good.
Here is the log file:
Code: Select all
0.002 2016-03-04 23:12:36; Factorio 0.12.25 (Build 17747, win64)
0.003 Operating system: Windows 10
0.003 Program arguments: "E:\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.003 Read data path: E:/Steam/steamapps/common/Factorio/data
0.003 Write data path: C:/Users/Justin/AppData/Roaming/Factorio
0.003 Binaries path: E:/Steam/steamapps/common/Factorio/bin
0.027 Available display adapters: 2
0.027 [0]: \\.\DISPLAY1 - AMD Radeon HD 5800 Series {0x05, [0,0], 3840x2160, 32bit, 30Hz}
0.027 [1]: \\.\DISPLAY2 - AMD Radeon HD 5800 Series {0x8000001, [-1920,0], 1920x1200, 32bit, 60Hz}
0.028 Create display on adapter 0. Size 1280x720 at position [1270, 702].
0.322 Initialised OpenGL:[0] AMD Radeon HD 5800 Series; driver: 4.5.13399 Compatibility Profile Context 15.201.1151.1008
0.379 Desktop composition is active.
0.379 Graphics options: [FullScreen: false] [VSync: true] [UIScale: 150%] [MultiSampling: OFF] [Graphics quality: normal] [Video memory usage: high] [Light scale: 20%] [Screen: 0]
0.505 Loading mod core 0.0.0 (data.lua)
0.510 Loading mod base 0.12.25 (data.lua)
1.343 Initial atlas bitmap size is 16384
1.347 Created atlas bitmap 16384x5511
26.056 Factorio initialised
49.858 Info Scenario.cpp:124: Map version 0.12.25-0
58.978 Loading map C:/Users\Justin\AppData\Roaming\Factorio\saves\_autosave3.zip
59.190 Info Scenario.cpp:124: Map version 0.12.25-0
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-o7rnns\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-o7rnns\src\util\logger.cpp (298): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-o7rnns\src\util\logger.cpp (352): Logger::logStacktrace
c:\cygwin64\tmp\factorio-o7rnns\src\util\crashhandler.cpp (84): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-o7rnns\src\util\crashhandler.cpp (104): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2A467E2E)
00007FFB2A467E2E (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D32D998)
00007FFB2D32D998 (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D315B26)
00007FFB2D315B26 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D329AED)
00007FFB2D329AED (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D2B4FE9)
00007FFB2D2B4FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D328BFA)
00007FFB2D328BFA (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-o7rnns\src\energy\electricenergysource.cpp (425): ElectricEnergySource::migrateDataTo
c:\cygwin64\tmp\factorio-o7rnns\src\energy\electricnetwork.cpp (897): ElectricNetwork::deAllocateEnergySource
c:\cygwin64\tmp\factorio-o7rnns\src\entity\inserter.cpp (181): Inserter::~Inserter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF63FB7F1E4)
00007FF63FB7F1E4 (Factorio): (filename not available): Inserter::`scalar deleting destructor'
c:\cygwin64\tmp\factorio-o7rnns\src\map\advancedtile.cpp (94): AdvancedTile::~AdvancedTile
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF63FDD20B5)
00007FF63FDD20B5 (Factorio): (filename not available): `eh vector destructor iterator'
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF63FDD20B5)
00007FF63FDD20B5 (Factorio): (filename not available): `eh vector destructor iterator'
c:\cygwin64\tmp\factorio-o7rnns\src\surface\surface.cpp (528): Surface::~Surface
c:\cygwin64\tmp\factorio-o7rnns\src\map\map.cpp (764): Map::~Map
c:\cygwin64\tmp\factorio-o7rnns\src\scenario\scenario.cpp (652): Scenario::~Scenario
c:\program files (x86)\microsoft visual studio 12.0\vc\include\memory (1447): std::unique_ptr<Scenario,std::default_delete<Scenario> >::~unique_ptr<Scenario,std::default_delete<Scenario> >
f:\dd\vctools\crt\crtw32\eh\amd64\handlers.asm (51): _CallSettingFrame
f:\dd\vctools\crt\crtw32\eh\frame.cpp (1080): __FrameUnwindToState
f:\dd\vctools\crt\crtw32\eh\amd64\trnsctrl.cpp (158): __FrameUnwindToEmptyState
f:\dd\vctools\crt\crtw32\eh\frame.cpp (397): __InternalCxxFrameHandler
f:\dd\vctools\crt\crtw32\eh\amd64\trnsctrl.cpp (195): __CxxFrameHandler3
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D329B6D)
00007FFB2D329B6D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D2B595C)
00007FFB2D2B595C (ntdll): (filename not available): RtlUnwindEx
f:\dd\vctools\crt\crtw32\eh\amd64\trnsctrl.cpp (483): _UnwindNestedFrames
f:\dd\vctools\crt\crtw32\eh\frame.cpp (1224): CatchIt
f:\dd\vctools\crt\crtw32\eh\frame.cpp (689): FindHandler
f:\dd\vctools\crt\crtw32\eh\frame.cpp (448): __InternalCxxFrameHandler
f:\dd\vctools\crt\crtw32\eh\amd64\trnsctrl.cpp (195): __CxxFrameHandler3
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D329AED)
00007FFB2D329AED (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D2B4FE9)
00007FFB2D2B4FE9 (ntdll): (filename not available): RtlImageNtHeaderEx
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D2B6C94)
00007FFB2D2B6C94 (ntdll): (filename not available): RtlRaiseException
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2A411F08)
00007FFB2A411F08 (KERNELBASE): (filename not available): RaiseException
f:\dd\vctools\crt\crtw32\eh\throw.cpp (154): _CxxThrowException
c:\cygwin64\tmp\factorio-o7rnns\src\util\targetdeserialiser.cpp (15): TargetDeserialiser::getTarget
c:\cygwin64\tmp\factorio-o7rnns\src\util\targetdeserialiser.cpp (52): TargetDeserialiser::loadRegisteredReferences
c:\cygwin64\tmp\factorio-o7rnns\src\map\map.cpp (592): Map::setupEntities
c:\cygwin64\tmp\factorio-o7rnns\src\scenario\scenario.cpp (188): Scenario::loadFactory
c:\cygwin64\tmp\factorio-o7rnns\src\scenario\parallelscenarioloader.cpp (66): ParallelScenarioLoader::doLoad
c:\boost_1_58_0\boost\thread\detail\thread.hpp (117): boost::detail::thread_data<boost::_bi::bind_t<void,void (__cdecl*)(ParallelScenarioLoader * __ptr64,MapDeserialiser * __ptr64,enum InputType,InputHandler * __ptr64,MultiplayerManager * __ptr64,bool),boost::_bi::list6<boost::_bi::value<ParallelScenarioLoader * __ptr64>,boost::_bi::value<MapDeserialiser * __ptr64>,boost::_bi::value<enum InputType>,boost::_bi::value<InputHandler * __ptr64>,boost::_bi::value<MultiplayerManager * __ptr64>,boost::_bi::value<bool> > > >::run
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FF63FD6D7A3)
00007FF63FD6D7A3 (Factorio): (filename not available): boost::`anonymous namespace'::thread_start_function
f:\dd\vctools\crt\crtw32\startup\threadex.c (376): _callthreadstartex
f:\dd\vctools\crt\crtw32\startup\threadex.c (354): _threadstartex
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2BAA8102)
00007FFB2BAA8102 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFB2D2DC5B4)
00007FFB2D2DC5B4 (ntdll): (filename not available): RtlUserThreadStart
60.988 Error Util.cpp:77: GPU monitoring software like MSI Afterburner or EVGA PrecisionX is interfering with Factorio and the game crashed. Shutting down such software or configuring it to not detect Factorio may prevent this kind of crash.
Alternatively you can try to set force-opengl=true in Factorio's config file or use launch option --force-opengl.
You can help us to solve the problem by posting information about your HW configuration, software you use and contents of the log file on the Factorio forums.
Win 10
Intel Q6600 (stock clock)
AMD Radeon 5870 - Sapphire
Asus P5E Mb
4GB Ram
Any help would be great!