Page 1 of 1

Error 520 trying to connect to authentication server from China

Posted: Mon Jul 03, 2023 4:33 pm
by a12358920
Connection error, unable to log in normally

Re: Steam 520

Posted: Mon Jul 03, 2023 5:18 pm
by Loewchen
Parts of factorio.com cannot be reached from china it seems: 107616.

Re: Steam 520

Posted: Tue Jul 04, 2023 6:53 am
by a12358920
How long will it take to solve this problem

Re: Steam 520

Posted: Tue Jul 04, 2023 10:41 am
by vinzenz
a12358920 wrote: Tue Jul 04, 2023 6:53 am How long will it take to solve this problem
Well this type of filtering is entirely out of our control. Are you able to access https://direct.factorio.com ?

Re: Steam 520

Posted: Tue Jul 04, 2023 11:24 am
by a12358920
可以正常访问
Can be accessed normally

Re: Steam 520

Posted: Tue Jul 04, 2023 2:58 pm
by vinzenz
a12358920 wrote: Tue Jul 04, 2023 11:24 am 可以正常访问
Can be accessed normally
Great, you can add this to your config.ini to let Factorio use the Cloudflare bypass.

Code: Select all

[servers]
auth-server=https://direct.auth.factorio.com
updater-server=https://direct.factorio.com

Re: Steam 520

Posted: Wed Jul 05, 2023 3:49 am
by a12358920
vinzenz wrote: Tue Jul 04, 2023 2:58 pm
a12358920 wrote: Tue Jul 04, 2023 11:24 am 可以正常访问
Can be accessed normally
Great, you can add this to your config.ini to let Factorio use the Cloudflare bypass.

Code: Select all

[servers]
auth-server=https://direct.auth.factorio.com
updater-server=https://direct.factorio.com
Configuration files on the c drive?
**AppData\Roaming\Factorio\config ?

Re: Error 520 trying to connect to authentication server from China

Posted: Wed Jul 05, 2023 4:58 am
by vinzenz
The config.ini location is described here: https://wiki.factorio.com/Application_directory

Re: Error 520 trying to connect to authentication server from China

Posted: Wed Jul 05, 2023 5:19 am
by a12358920
vinzenz wrote: Wed Jul 05, 2023 4:58 am The config.ini location is described here: https://wiki.factorio.com/Application_directory
现在可以登录了 但是mod不能下载

Re: Error 520 trying to connect to authentication server from China

Posted: Wed Jul 05, 2023 5:21 am
by a12358920
vinzenz wrote: Wed Jul 05, 2023 4:58 am The config.ini location is described here: https://wiki.factorio.com/Application_directory
测试https://mods.factorio.com/网站打开失败 ping在中国失败

Re: Error 520 trying to connect to authentication server from China

Posted: Wed Jul 05, 2023 5:31 am
by vinzenz
Unfortunately we can't provide a bypass for the mod portal at this time.

Re: Steam 520

Posted: Thu Jul 06, 2023 6:37 pm
by gggthiopb6
vinzenz wrote: Tue Jul 04, 2023 10:41 am
a12358920 wrote: Tue Jul 04, 2023 6:53 am How long will it take to solve this problem
Well this type of filtering is entirely out of our control. Are you able to access https://direct.factorio.com ?
What is the reason for this? Will there be a fix later?

Re: Steam 520

Posted: Thu Jul 06, 2023 8:53 pm
by Rseding91
gggthiopb6 wrote: Thu Jul 06, 2023 6:37 pm
vinzenz wrote: Tue Jul 04, 2023 10:41 am
a12358920 wrote: Tue Jul 04, 2023 6:53 am How long will it take to solve this problem
Well this type of filtering is entirely out of our control. Are you able to access https://direct.factorio.com ?
What is the reason for this? Will there be a fix later?
Without knowing for sure I can only guess that some Government body in China blocked the webpage for some reason. China blocks a lot of websites.

Re: Steam 520

Posted: Thu Jul 06, 2023 9:59 pm
by gggthiopb6
Rseding91 wrote: Thu Jul 06, 2023 8:53 pm
gggthiopb6 wrote: Thu Jul 06, 2023 6:37 pm
vinzenz wrote: Tue Jul 04, 2023 10:41 am
a12358920 wrote: Tue Jul 04, 2023 6:53 am How long will it take to solve this problem
Well this type of filtering is entirely out of our control. Are you able to access https://direct.factorio.com ?
What is the reason for this? Will there be a fix later?
Without knowing for sure I can only guess that some Govenernment body in China blocked the webpage for some reason. China blocks a lot of websites.
The reach covers the whole of China, and some Chinese players can't even access the Factorio website. Are you figuring out what the problem is? I want to know if it's really a government restriction, or something else that is the exact reason?

Re: Steam 520

Posted: Thu Jul 06, 2023 11:00 pm
by Rseding91
gggthiopb6 wrote: Thu Jul 06, 2023 9:59 pm The reach covers the whole of China, and some Chinese players can't even access the Factorio website. Are you figuring out what the problem is? I want to know if it's really a government restriction, or something else that is the exact reason?
As far as I know; nobody is looking into it. We have no reports about issues outside of China which leads me to believe the issue is that and it’s between people living in China and the Chinese government blocking sites to deal with it.

Re: Steam 520

Posted: Fri Jul 07, 2023 11:21 am
by gggthiopb6
Rseding91 wrote: Thu Jul 06, 2023 11:00 pm
gggthiopb6 wrote: Thu Jul 06, 2023 9:59 pm The reach covers the whole of China, and some Chinese players can't even access the Factorio website. Are you figuring out what the problem is? I want to know if it's really a government restriction, or something else that is the exact reason?
As far as I know; nobody is looking into it. We have no reports about issues outside of China which leads me to believe the issue is that and it’s between people living in China and the Chinese government blocking sites to deal with it.
Now the problem seems to have somehow disappeared? I don't know if it's just me, or if you guys solved the problem?

Re: Error 520 trying to connect to authentication server from China

Posted: Mon Jul 10, 2023 11:20 am
by vinzenz
We didn't change anything. Most likely it was some accidental overblocking by the chinese content filtering firewall.