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1.1.59 Unable to log in, unable to update game or mods

Posted: Wed Jun 15, 2022 3:26 pm
by Z3roTollRanc3
So recently I've started to receive this error message when I launch Factorio
factorio failed.png
factorio failed.png (9.27 KiB) Viewed 1575 times
This error message started popping up just out of no where, I hadn't changed anything settings wise both inside and outside the game, no new mods had been downloaded, everything was performing normally and then this starts popping up. My troubleshooting eventually led to a fresh install of the game, no mods, completely vanilla, and although I no longer get this message on launch, it now asks me to log in whenever I attempt to check for updates for the game or mods, only to return this very same error message instead of logging me in.

Re: 1.1.59 Unable to log in, unable to update game or mods

Posted: Wed Jun 15, 2022 3:38 pm
by Loewchen
Post the log, see 52433.

Re: 1.1.59 Unable to log in, unable to update game or mods

Posted: Wed Jun 15, 2022 4:11 pm
by Z3roTollRanc3
:roll:

Re: 1.1.59 Unable to log in, unable to update game or mods

Posted: Wed Jun 15, 2022 4:18 pm
by Loewchen
It can't resolve the hostname so check or switch your dns.

Re: 1.1.59 Unable to log in, unable to update game or mods

Posted: Wed Jun 15, 2022 4:39 pm
by Z3roTollRanc3
and I would do this how, exactly? As the matrix doesn't actually exist yet, I cannot simply download network technician knowledge to understand how to proceed with this information.

Re: 1.1.59 Unable to log in, unable to update game or mods

Posted: Thu Jun 16, 2022 4:24 am
by lyvgbfh
Z3roTollRanc3 wrote:
Wed Jun 15, 2022 4:39 pm
and I would do this how, exactly? As the matrix doesn't actually exist yet, I cannot simply download network technician knowledge to understand how to proceed with this information.
Pick your favorite company from the following list and follow the linked instructions. If you encounter issues let us know.

Cloudflare
Google
OpenDNS

The OpenDNS guide has images to follow along with as well.

Re: 1.1.59 Unable to log in, unable to update game or mods

Posted: Thu Jun 16, 2022 2:26 pm
by Z3roTollRanc3
nevermind, figured it all out. Turns out, just as I suspected it had nothing to do with my DNS settings.

Re: 1.1.59 Unable to log in, unable to update game or mods

Posted: Thu Jun 16, 2022 3:38 pm
by FuryoftheStars
Z3roTollRanc3 wrote:
Thu Jun 16, 2022 2:26 pm
nevermind, figured it all out. Turns out, just as I suspected it had nothing to do with my DNS settings.
Can you share the actual issue and solution for anyone else in the future that may have the same issue and discovers this thread?

Re: 1.1.59 Unable to log in, unable to update game or mods

Posted: Thu Jun 23, 2022 11:50 pm
by Z3roTollRanc3
if I come up with the solution I will, but as of right now it was an issue with the internet kill switch on my VPN client. They haven't responded with an explanation yet, but enabling this setting has recently started causing some issues like this one to come up after a recent update. This wasn't an issue before the aforementioned update and simply disabling it is all I have at the moment, which is not preferred IMO.

-=Update=-

Apparently it'll be "fixed" in the next update. When that will be, I do not know.