Factorio Forums

Hi Devs,

My game crashes and generated this message I have updated my BIOS and chipset to the latest version as listed on their website.

System I have is

• Ryzen 3900x
  5700XT 8GB
  ASUS x570-i Motherboard

Modlist

• Artillery Bombardment Remote
  Auto Deconstruct
  Better Bots Technologies(Updated)
  Even Distribution
  Factorio Library
  Factorio Standard Library
  Far Reach
  FNEI
  Power Armor MK3
  Power Grid Comb
  Squeak Through
  Waterfill

Steps to replictate
I have encountered this several times already, this bug happened mostly when I am in radar view copying a large build and is rotating the BP to place it. The game will freeze and the above message pop up. It is important to note this does not happen immediately, I was able to copy/place a couple of large BP before the game crashes.
Some example of these larger BP is a 4x2 1.12GW Nuclear setup, GRID Based Production Unit etc...

Link to the save file as follows
https://mega.nz/file/oZogHAAA#oiDCkij9M ... mDZX3y6qEs

If you have tried all the mitigating measures described in the error message, then all that is left to do is replacing the hardware.

You may wish to make sure XMP is disabled in your BIOS. Some boards seem to turn it on by default.

Loewchen wrote: ↑

Fri Nov 12, 2021 1:38 pm

If you have tried all the mitigating measures described in the error message, then all that is left to do is replacing the hardware.

Thanks for replying. However, replacing hardware is out of the question considering the market these days...

However I still have no idea why this is happening though. I have been using the same setup in previous versions up until recently. This issue only occurred to me with the previous 2 versions.
I guess for the time being I will have to save game more frequently and wait for future updates

sycin23 wrote: ↑

Sat Nov 13, 2021 3:01 pm

I guess for the time being I will have to save game more frequently and wait for future updates

This is a hardware defect, no update will fix this. The issue is very well documented, you can find details if you search the forum for EntityRenderer in Technical Help and Bug Reports. Unless you can reliably reproduce the crash there is nothing suggesting an issue inside the game.

For anyone else having this issue (which absolutley is a hardware issue, and not factorio)

Try -
1. Begin with vanilla BIOS settings
2. Set VCORE ("VDDCR" on ASUS) to Offset mode. Set offset to 0.05 volt. Thats 50 MILLI volt. Be careful not to forget the decimal places.
3. Set WIndows Power Options to balanced, and go to Advanced Settings. Set Min and Max Processor State to 99%. This disables Turbo.

Power drain the computer (shutdown, unplug, press power button, plug back in)

See how you go.

If it looks good, you should be able to reenable XMP/DOCP, and also put Power Plan back to High performance (AMD Ryzen High Performance)

Another option is to use the Power Saving power plan.

Factorio is effectivley a perfect stress tester for this issue. Note that when I say stress, it really has nothing to do with heavy load. It can happen at 1% utilisation (and indeed factorio is incredibly CPU efficient)

Another test is Prime95. You will notice round off errors and worker threads will stop. You may find that it is often the same threads that fail, which indicated bad cores.

Side note, check for over clocking settings if you have ASUS AI Suite installed (or similar). i.e AI Suite seems to set "Power Phase Control" to Optimised. Set it to Manual -> Regular.

*Update - "Balanced" or "AMD Ryzen Balanced", with the normal 100% "Max processor state" appears to be unstable. Use High Performance.

Loewchen wrote: ↑

Sat Nov 13, 2021 3:46 pm

This is a hardware defect, no update will fix this. The issue is very well documented, you can find details if you search the forum for EntityRenderer in Technical Help and Bug Reports. Unless you can reliably reproduce the crash there is nothing suggesting an issue inside the game.

Out of curiosity, is there information on what exactly is going wrong on AMD side here?

DarkShadow44 wrote: ↑

Thu Nov 18, 2021 10:38 am

Out of curiosity, is there information on what exactly is going wrong on AMD side here?

The first three paragraphs of the message the game shows are pretty much copy&paste of what AMD told us.

Somebody recently found an AMD PCI device driver (probably installed with the chipset drivers) scans running processes and disables some CPU optimization(s) when certain games are detected running. Factorio is on the list only for Zen 1 Ryzens, though, so perhaps we should reach out them again and ask them to add it to the list for the newer gens too. https://twitter.com/aionescu/status/1394359314102427650