Still cannot connect - account issue??

[hell]

Hello all

I've not been able to connect to a multiplayer game for about 9 months now, We had a factorio tech support guru HanziQ(he may remember?) in our discord to try figure out what the problem was with no success.

I think the problem may be account related since i've tried on 3 different pc's and lot of different networks and get the same server side message the whole time - User verification failed.

Yes i am logged in to my account in game and also the factorio website and even on the forums.....

however , same issue. Also when people try to connect to me they get a different message... cannot verify external ip address.


Can my account be reset. This game is no good when 10 of my mates are playing on our server and i can't connect to it.


Regards Hell

i can be found here https://discord.gg/bTPbzAP

or here https://discord.gg/wysMGQr

[Klonan]

I unlinked your Steam account,
Can you try creating a new account and linking it, and seeing if that resolves the issue

[hell]

Ty i will try

[hell]

I'm still getting the same error

[Klonan]

I'm still getting the same error

I'm afraid its probably your local network configuration,
Your PC, router, firewall or ISP may be blocking or filtering the necessary Factorio networking

[hell]

Ok i think i may have figured out the problem can you please de-link account factorio098 from it's steam account