Crashes making my game unplayable

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Manual Inserter
Manual Inserter
Posts: 1
Joined: Sat Jan 06, 2018 12:25 am

Crashes making my game unplayable

Post by SexyBear »

The game seems to crash at the same point in time. If I load an older save it takes longer to get to the crash. I imagine there's something in my factory that is causing this crash because it happens regardless of what I'm doing. The crash happens about 10 seconds after the attached autosave.

Here is the crash log file;
0.001 2018-01-23 12:33:52; Factorio 0.16.17 (build 35127, win64, steam)
0.001 Operating system: Windows 10 (version 1703)
0.002 Program arguments: "F:\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe"
0.002 Read data path: F:/Steam/steamapps/common/Factorio/data
0.002 Write data path: C:/Users/deans/AppData/Roaming/Factorio [15504/237502MB]
0.002 Binaries path: F:/Steam/steamapps/common/Factorio/bin
0.008 System info: [CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, 4 cores, RAM: 16336MB]
0.008 Display options: [FullScreen: 1] [VSync: 1] [UIScale: system (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: en]
0.009 Available display adapters: 2
0.009 [0]: \\.\DISPLAY1 - NVIDIA GeForce GTX 980 Ti {0x05, [0,0], 2560x1440, 32bit, 165Hz}
0.009 [1]: \\.\DISPLAY2 - NVIDIA GeForce GTX 980 Ti {0x01, [2560,0], 1920x1080, 32bit, 60Hz}
0.010 Create display on adapter 0. Size 1280x720 at position [630, 342].
0.262 Initialised Direct3D:[0] NVIDIA GeForce GTX 980 Ti; driver: nvldumdx.dll
0.262 D3DFMT_A8 is not supported format for surfaces.
0.262 D3DFMT_L8 is not supported format for surfaces.
0.266 Video memory size (dedicated video/dedicated system/shared system/available): 6097/0/8168/4082 MB
0.296 DSound: Starting _dsound_update thread
0.296 DSound: Enter _dsound_update; tid=35844Device reset internal.
0.296 DSound: Enter _dsound_update; tid=35844Device reset internal.
0.297 Desktop composition is active.
0.297 WARNING: You have vsync and desktop composition enabled on Direct3D. Consider disabling vsync to increase performance on some configurations.
0.297 Graphics settings preset: extreme
0.298 Graphics options: [Graphics quality: normal] [Video memory usage: all] [Light scale: 100%] [DXT: false] [Shader: 1]
0.298 [Parallel sprite loading: 1] [Max texture size: 0/8192] [Bmp cache: 0] [Sprite slicing: 1] [Low quality rotation: 0]
0.362 Loading mod core 0.0.0 (data.lua)
0.391 Loading mod base 0.16.17 (data.lua)
0.529 Loading mod base 0.16.17 (data-updates.lua)
0.585 Checksum for core: 559828313
0.586 Checksum of base: 2437971663
0.691 Loading sounds...
0.756 Info PlayerData.cpp:67: Local player-data.json unavailable
0.756 Info PlayerData.cpp:70: Cloud player-data.json available, timestamp 1516670141
0.880 Loaded shader file F:/Steam/steamapps/common/Factorio/data/core/graphics/shaders/game.cso
0.880 Loaded shader file F:/Steam/steamapps/common/Factorio/data/core/graphics/shaders/zoom-to-world.cso
0.880 Loaded shader file F:/Steam/steamapps/common/Factorio/data/core/graphics/shaders/alpha-mask.cso
0.904 Initial atlas bitmap size is 16384
0.911 Created atlas bitmap 16384x8433 [none]
1.163 Created atlas bitmap 16384x2125 [shadow]
1.223 Created atlas bitmap 16384x682 [decal]
1.236 Created atlas bitmap 8192x1500 [mipmap]
1.257 Created atlas bitmap 8192x804 [mipmap, smoke]
1.265 Created atlas bitmap 8192x2112 [linear-minification, mipmap, terrain]
1.291 Created atlas bitmap 8192x1036 [no-crop, trilinear-filtering, icon, light]
1.302 Created atlas bitmap 8192x238 [alpha-mask]
5.682 Sprites loaded
5.682 Convert atlas 8192x1500 to: mipmap
5.715 Convert atlas 8192x804 to: mipmap
5.732 Convert atlas 8192x2112 to: min-linear
5.783 Convert atlas 8192x1036 to: trilinear-filtering
5.808 Convert atlas 8192x238 to: alpha-mask
6.022 Custom inputs active: 0
6.061 Factorio initialised
10.038 Loading map C:\Users\deans\AppData\Roaming\Factorio\saves\ 20491833 bytes.
10.217 Loading Level.dat: 44185571 bytes.
10.222 Info Scenario.cpp:135: Map version 0.16.17-6
11.127 Loading script.dat: 175 bytes.
11.129 Checksum for script C:/Users/deans/AppData/Roaming/Factorio/temp/currently-playing/control.lua: 3989547216
19.565 Error CrashHandler.cpp:286: Exception Code: c0000005, Address: 0x00007ff63ada13a3
ModuleBase: 0x00007ff63ad60000, ImageSize: 012fe000, RelativeAddress: 000413a3
19.565 Error CrashHandler.cpp:292: Access Violation: Read at address 0000000000000000
19.565 Error CrashHandler.cpp:308: Exception Context:
rax=00007ff63bae9d01, rbx=0000000000000000, rcx=000001cd0bed70f0,
rdx=000001cd0c1f2e70, rsi=0000000000000000, rdi=000001cd0bed70f0,
rip=00007ff63ada13a3, rsp=000000a07115e960, rbp=000000a07115ea19,
r8=0000000000000094, r9=0000000000008000, r10=000001cd12ea15b0,
r11=00000000fffffff7, r12=0000000000000001, r13=000000000000000d,
r14=00007ff63bb78e00, r15=000001cd0bed7101
19.565 Crashed in F:\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe (0x00007ff63ad60000 - 0x00007ff63c05e000)
Factorio crashed. Generating symbolized stacktrace, please wait ...
c:\cygwin64\tmp\factorio-boh7zw\libraries\stackwalker\stackwalker.cpp (923): StackWalker::ShowCallstack
c:\cygwin64\tmp\factorio-boh7zw\src\util\logger.cpp (371): Logger::writeStacktrace
c:\cygwin64\tmp\factorio-boh7zw\src\util\logger.cpp (470): Logger::logStacktrace
c:\cygwin64\tmp\factorio-boh7zw\src\util\crashhandler.cpp (127): CrashHandler::writeStackTrace
c:\cygwin64\tmp\factorio-boh7zw\src\util\crashhandler.cpp (334): CrashHandler::SehHandler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE458B6913)
00007FFE458B6913 (KERNELBASE): (filename not available): UnhandledExceptionFilter
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE490BDA9D)
00007FFE490BDA9D (ntdll): (filename not available): memset
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE490A6466)
00007FFE490A6466 (ntdll): (filename not available): _C_specific_handler
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE490BA07D)
00007FFE490BA07D (ntdll): (filename not available): _chkstk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE49029C58)
00007FFE49029C58 (ntdll): (filename not available): RtlLookupFunctionEntry
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE490B90FE)
00007FFE490B90FE (ntdll): (filename not available): KiUserExceptionDispatcher
c:\cygwin64\tmp\factorio-boh7zw\src\ai\commander.cpp (393): Commander::callForHelp
c:\cygwin64\tmp\factorio-boh7zw\src\ai\commandable.cpp (244): Commandable::runBehavior
c:\cygwin64\tmp\factorio-boh7zw\src\entity\unit.cpp (256): Unit::update
c:\cygwin64\tmp\factorio-boh7zw\src\surface\chunk.cpp (575): Chunk::updateActiveEntities
c:\cygwin64\tmp\factorio-boh7zw\src\surface\chunk.cpp (624): Chunk::updateEntities
c:\cygwin64\tmp\factorio-boh7zw\src\surface\surface.cpp (1174): Surface::update
c:\cygwin64\tmp\factorio-boh7zw\src\map\map.cpp (1257): Map::update
c:\cygwin64\tmp\factorio-boh7zw\src\game.cpp (153): Game::update
c:\cygwin64\tmp\factorio-boh7zw\src\scenario\scenario.cpp (831): Scenario::update
c:\cygwin64\tmp\factorio-boh7zw\src\mainloop.cpp (988): MainLoop::gameUpdateStep
c:\cygwin64\tmp\factorio-boh7zw\src\mainloop.cpp (855): MainLoop::gameUpdateLoop
c:\cygwin64\tmp\factorio-boh7zw\src\util\workerthread.cpp (36): WorkerThread::loop
c:\program files (x86)\microsoft visual studio\2017\community\vc\tools\msvc\14.12.25827\include\thr\xthread (232): std::_LaunchPad<std::unique_ptr<std::tuple<void (__cdecl WorkerThread::*)(void) __ptr64,WorkerThread * __ptr64>,std::default_delete<std::tuple<void (__cdecl WorkerThread::*)(void) __ptr64,WorkerThread * __ptr64> > > >::_Go
c:\program files (x86)\microsoft visual studio\2017\community\vc\tools\msvc\14.12.25827\include\thr\xthread (211): std::_Pad::_Call_func
d:\th\minkernel\crts\ucrt\src\appcrt\startup\thread.cpp (115): thread_start<unsigned int (__cdecl*)(void * __ptr64)>
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE473B2774)
00007FFE473B2774 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00007FFE49080D51)
00007FFE49080D51 (ntdll): (filename not available): RtlUserThreadStart
20.881 Error CrashHandler.cpp:128: Map tick at moment of crash: 17226505
20.881 Error Util.cpp:67: Unexpected error occurred. If you're running the latest version of the game you can help us solve the problem by posting the contents of the log file on the Factorio forums.
Please also include the save file(s), any mods you may be using, and any steps you know of to reproduce the crash.
29.237 Creating crash dump.
29.364 CrashDump success
This save crashes after a few seconds.
(19.54 MiB) Downloaded 13 times

Burner Inserter
Burner Inserter
Posts: 15
Joined: Thu Sep 15, 2016 8:30 pm

Re: Crashes making my game unplayable

Post by uber5001 »

Possibly a duplicate of this bug. Try searching for "callForHelp" on the forums.

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