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[16.36] Crash, Exception code: 0xc0000409

Posted: Tue Apr 03, 2018 5:56 pm
by zifu
While playing, the screen locked up, I got a circular hourglass icon for a mouse, then the application reported crashed by Windows. I hit ok and factorio closed.

Code: Select all

This event is logged in the Application event log:
Log Name:      Application
Source:        Application Error
Date:          4/3/2018 10:45:45
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      COMPUTER
Description:
Faulting application name: Factorio.exe, version: 0.16.36.36253, time stamp: 0x5abb7526
Faulting module name: Factorio.exe, version: 0.16.36.36253, time stamp: 0x5abb7526
Exception code: 0xc0000409
Fault offset: 0x0000000000cac918
Faulting process id: 0x7886c
Faulting application start time: 0x01d3cb71b579c737
Faulting application path: G:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe
Faulting module path: G:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe
Report Id: f62e7e0d-650b-4149-ad5e-1f43a49c9c2f
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-04-03T17:45:45.474454000Z" />
    <EventRecordID>12429</EventRecordID>
    <Channel>Application</Channel>
    <Computer>COMPUTER</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Factorio.exe</Data>
    <Data>0.16.36.36253</Data>
    <Data>5abb7526</Data>
    <Data>Factorio.exe</Data>
    <Data>0.16.36.36253</Data>
    <Data>5abb7526</Data>
    <Data>c0000409</Data>
    <Data>0000000000cac918</Data>
    <Data>7886c</Data>
    <Data>01d3cb71b579c737</Data>
    <Data>G:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe</Data>
    <Data>G:\SteamLibrary\steamapps\common\Factorio\bin\x64\Factorio.exe</Data>
    <Data>f62e7e0d-650b-4149-ad5e-1f43a49c9c2f</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
Specs:
Windows 10 x64 1709
NVidia 1080 TI v390.77
AMD Ryzen 7 1800x
32 GB RAM

Re: [16.36] Crash, Exception code: 0xc0000409

Posted: Wed Apr 04, 2018 2:05 pm
by posila
Hello, I tried to let your save run in background for about an hour and didn't have any crash.

Could you download following: download/file.php?id=27941

Unzip it, and before you start playing Factorio again, run dump_on_exception.bat, confirm Microsoft's EULA and then launch Factorio through Steam Library. When Factorio crashes, the program should create Factorio.exe_######_######.dmp. Zip the dmp file and upload it here, please.

Make sure your are NOT trying to run Factorio.exe as administrator. Procdump would not be able to create memory dump in that case.

Procdump.zip contains ProcDump from Microsoft Sysinternals (https://technet.microsoft.com/en-us/sys ... 96900.aspx) and bat files to run procdump with parameters that make it create memory dump when Factorio.exe crashes or terminates.

Re: [16.36] Crash, Exception code: 0xc0000409

Posted: Thu Apr 05, 2018 4:02 pm
by zifu
Well, I tried running it with procdump and it didn't crash to desktop again. I'll keep this running from now on while I play in case it happens again.