Increase contributions on indiegogo ?

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Wazzebu
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Increase contributions on indiegogo ?

Post by Wazzebu »

Hi everybody ;)

We are at almost 10 000 € for the goal of 17 000 €, and we are more of 780 contributors (and 9 days remains). But the difference between Kickstarter and indiegogo it's we can't change the amount of contribution. If 30% of people increasee their contribution (and after test the alpha i think some people are like me, we whant to help more) the objective is almost done...

=> So my question is how proceed to change my contribution (and obtain the new perk) ? The response of indiegogo.com is "contact project's responsable"... Perapahs we can open a topic or people says how they already contribute, the new contribution and the new perk intended ?
An concrete example wrote:First contribution and perk : 20 € / Furnace Attendant
Additional contribution : 30 €
New contribution and perk : 50 € / Inserter Constructor
The bad is that: developpers have to control/validate each request manually... and peraphs is a big work... Or peraphs mail is better ? So how proceed ?

kovarex
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Re: Increase contributions on indiegogo ?

Post by kovarex »

Hello, we have access to the table of contributors in csv format.
This means, we will make simple script that will count values of contributors and prepare all the needed lists for the automatic processing we need.
PS. Strange, that there was no contribution for last 12 hours.

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Wazzebu
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Re: Increase contributions on indiegogo ?

Post by Wazzebu »

Great !!! So... i will increase my participation now ;)

Edit:
kovarex wrote:PS. Strange, that there was no contribution for last 12 hours.
I increase my participation 20 min ago (I received immediatly a confirmation mail by paypal) and nothing in my contributions page, neither on the factorio page... I will check later but it's strange, for my first contribution it was quickly...

Edit2:
Definitely a bug... 1 hour later, nothing more...

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Mark
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Re: Increase contributions on indiegogo ?

Post by Mark »

kovarex wrote:Hello, we have access to the table of contributors in csv format.
This means, we will make simple script that will count values of contributors and prepare all the needed lists for the automatic processing we need.
PS. Strange, that there was no contribution for last 12 hours.
This is worrying, still nothing! What was messed up? :(
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kovarex
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Re: Increase contributions on indiegogo ?

Post by kovarex »

The paypal is broken...

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Wazzebu
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Re: Increase contributions on indiegogo ?

Post by Wazzebu »

:lol: Too much contributions to factorio !

Xinvoker
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Re: Increase contributions on indiegogo ?

Post by Xinvoker »

The problem lies with paypal or indiegogo?

I hope indiegogo can offer an extension of the deadlines because this is truly serious.

slpwnd
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Re: Increase contributions on indiegogo ?

Post by slpwnd »

The outage has lasted almost 24 hours now.

I talked to the Indiegogo support. They told us that they are receiving payments from the Paypal with extreme delay. They said that all the payments should go through eventually. Also as a compensation they added an extra day to our campaign.

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