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Mod downloads failing
Posted: Fri Sep 09, 2022 1:57 am
by Xorimuth
It looks like the mod portal has had some issues this evening, mod downloads are failing with the message “Install failed for [modname]: Download failed:”. I had this error ingame and others have been reporting it on the factorio discord. I’m afraid I can’t upload a log file right now, hopefully others are able to.
Some people are also reporting the game crashing when this error occurs whilst syncing mods with a server. I haven’t had this so I don’t have a log file with the error.
Re: Mod downloads failing
Posted: Fri Sep 09, 2022 7:25 pm
by vinzenz
Xorimuth wrote: ↑Fri Sep 09, 2022 1:57 am
It looks like the mod portal has had some issues this evening, mod downloads are failing with the message “Install failed for [modname]: Download failed:”. I had this error ingame and others have been reporting it on the factorio discord. I’m afraid I can’t upload a log file right now, hopefully others are able to.
Some people are also reporting the game crashing when this error occurs whilst syncing mods with a server. I haven’t had this so I don’t have a log file with the error.
There are more 404 errors than usual on our CDN but they're still at a very low rate. The logfile or some timestamps + modnames would be great to look into it in more detail.
Re: Mod downloads failing
Posted: Sat Sep 10, 2022 12:38 am
by Xorimuth
Looks like the game failing to handle this case (the 'crashes') is fixed now:
viewtopic.php?f=30&t=103386
I haven't had any download problems today. The only name I remember for sure from yesterday was
https://mods.factorio.com/mod/progressi ... multiplier, which was failing ~30 hours ago, but then started working.
Re: Mod downloads failing
Posted: Sat Sep 10, 2022 8:28 am
by Rinchwind
I'm still getting download problems on some mods (not all of them)
logs attached.
Re: Mod downloads failing
Posted: Sat Sep 10, 2022 1:16 pm
by vinzenz
Thanks for the details everyone. I've reproduced the issue and I'm working on a fix with our CDN provider.
Re: Mod downloads failing
Posted: Wed Sep 14, 2022 10:52 am
by vinzenz
Our CDN Provider fixed the issue.