Factorio Forums

When I try to buy the game on PayPal, it says that there was an error communicating. Can someone please help me? This game seems awesome! The Bitcoin and Mastercard/Visa aren't options for me. Thanks!

Are you using a native Paypal account or a credit card via Paypal?

I am having this same issue. I'm using a Paypal account, not a credit card.

Tried both. None worked. Developers need to get this fixed quickly. Don't want people to resort to other options.

I haven't heard yet about any complaints on the native card processing, that should work fine. As for the problem with Paypal, what countries are you guys from? Do you have enough balance on the account? Something else notable you can think of? Thanks for the help to resolve this.

Definitely have enough money. I'm living in the U.S. Do you guys accept Amex?

UPDATE: This shows up twice as an active transaction:
Store Purchase PAYPAL ON EBAY MARK ( -$1.00 )

I'm from the US, might be why.

Don't believe I have any other alternative at the moment, unfortunately.

Good news! I sent them in email and they told me I could send the money to them directly via Paypal so I did (with a little extra tip) and I got it! Thanks!

Maybe we should make this "an official" option on the payment site for people who keep having problem with automatic Paypap payment and don't have other alternative ...

I was able to successfully buy the game using my paypal account yesterday morning. I am in the US as well.

i have the same problem with paypal every time i try come this message with error communicating

ASATOR wrote:i have the same problem with paypal every time i try come this message with error communicating

Could you contact us by email at support@factorio.com to resolve this ...

it wont let me buy on any paymant option really want the game. been trying to buy since the 10th anyone can help thanks.

Maybe you can try it with a e-mail too

i have sent an email but they haven't replayed for 16 hours so i am asking if there is another way about it insted of paypal and visa. thanks for the reply.

I registered just to bump this. I've spent about an hour tonight just trying to send you guys money

1. Paypal - Apparently I can't use credit cards or gift cards because I get the communication error.

2. Credit card (GoPay) - I really don't want to give them my main credit card because the site looks sketchy, to be honest. I tried a gift card that I know has plenty of money on it and it gets declined.

3. Bitcoin - Sorry, I don't have any magical internet money.