Can't access forum account

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golress2
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Can't access forum account

Post by golress2 » Thu May 08, 2014 8:10 pm

I had a forum account 'golress' but I can't access it anymore.

When I try to request a new password with my username it says that the username is not found and when I try with my emailaddress it says emailaddress not found. But when I tried registering again it didn't let me use either of those because they were already in use. My account on the website itself is still fine.

It's not really a big problem for me as I didn't use the forum account often, but I was just wondering what happened. Does anyone know what happened or how I fix it?

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FreeER
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Re: Can't access forum account

Post by FreeER » Thu May 08, 2014 8:19 pm

golress2 wrote:When I try to request a new password with my username it says that the username is not found and when I try with my emailaddress it says emailaddress not found.
Have you tried using both 'golress' and your email when you request the new password? It would be a bit unorthodox to require both but it's possible that factorioforums does...I haven't had to recover mine so I'm not sure if it does or not but it's worth a try :)

golress
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Re: Can't access forum account

Post by golress » Thu May 08, 2014 8:31 pm

Haha, it worked, silly me for not trying that. :oops:

Thanks a lot. :D

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