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Appcrash under win32bit

Posted: Mon Feb 17, 2014 5:15 pm
by kiroto
Hello
Have a problem.
Whenever I start the game. crashes the game ........please help

Error is Factorio\base/graphic/entity/acid-splash-purole
couldn`t be loaded

the demo of 8.8 starts without error
but the main game8.8 always crashes :oops:
The main game 6.5 starts without error.

Re: Appcrash under win32bit

Posted: Mon Feb 17, 2014 5:38 pm
by kovarex
Hello, isn't the problem the lack of video memory?
How much do you have, have you tried switching the low graphics option?

Re: Appcrash under win32bit

Posted: Mon Feb 17, 2014 5:56 pm
by kiroto
have a geforce9800GTS 1024ram

Re: Appcrash under win32bit

Posted: Mon Feb 17, 2014 9:50 pm
by kovarex
To be honest, I have no idea what is wrong 1024 should be enough.
Can you make sure that the file isn't corrupted? Can you open the file specified in some image editor? Or can you try to re-download and reinstall the game?

Re: Appcrash under win32bit

Posted: Fri Feb 21, 2014 7:52 pm
by zer0hour
hello.
I'm having this same issue. I tried out the demo and it worked just fine. no framedrops and I was able to complete the entire thing. it was great fun, so I purchased it and tried installing 0.8.8 first and had that same error. the PNG file opens fine when I browse to it. I have the config set to low graphics, but still nothing. I've tried the exe install, the zip install with the config path set to false, and I've tried both the 0.9.0 ones as well.
my computer is a netbook, so maybe its a video ram issue, but as I've said, the demo played flawlessly.

not sure if this is the issue, but just as the OP has stated; the path where the game is looking for the file has both forward and backward slashes in it. mine even used | to seperate a folder.

I'm also on windows XP and have tried uninstalling and reinstalling multiple times, if that helps. hope so, I really want to play this :p

Re: Appcrash under win32bit

Posted: Wed Feb 26, 2014 1:30 am
by zer0hour
anyone have any ideas? sorry for bumping.

Re: Appcrash under win32bit

Posted: Wed Feb 26, 2014 9:52 am
by kovarex
Hello, the strange separators (|) is really something I don't get why is there, the acid -splash-purple is one of the first files to be loaded, but it is in demo as well and it is working for you so I don't get it.
When the demo is working no normal graphics, and the main game is not working on low graphics, something else had to be wrong.
Anyway I have no idea what is happening and why isn't it working as the GPU related stuff is kind of black box to us.
All I can offer you to is the money refund, you can write to factorio@factorio.com a request.

Re: Appcrash under win32bit

Posted: Wed Feb 26, 2014 11:24 am
by cube
Hi, it might be a problem with the forward an backward slashes on windows. The weird thing is, that it works on other windows machines.

And about the pipe character -- it means that the path is going into a package. That is a new feature in 0.9.0 when you can zip a mod directory. It's not used in the official release yet because of some technical problems.
Maybe I will remove the pipe character completely. It might be a little confusing :-)

Re: Appcrash under win32bit

Posted: Thu Feb 27, 2014 2:31 am
by zer0hour
hey guys, thanks for the reply.
I'm not worried about a refund, but thank you. I have no problem supporting developers of good games and I'd say you've got a great one here. maybe sometime down the line one of the updates will fix it for me.

it does seem strange that the full version doesn't run. here's the exact error:

Sprite "C:/Program Files\Factorio\data\base|graphics/entity/acid-splash-purple/splash-2.png" couldn't be loaded

seems a bit odd :p
oh, also, this is the error I get with all the versions besides the 0.8.8 demo.

Re: Appcrash under win32bit

Posted: Thu Feb 27, 2014 3:40 am
by AlexPhoenix
hm, win32 have zipped base mod?
cuz win64 dont have.

Devs, why there is | in path?(back and forward slashes works fine in windows)

Re: Appcrash under win32bit

Posted: Thu Feb 27, 2014 4:28 am
by immibis
AlexPhoenix wrote:hm, win32 have zipped base mod?
cuz win64 dont have.

Devs, why there is | in path?(back and forward slashes works fine in windows)
Because the path is going into a package. A package is either a folder or a zip file. Zip files are not used in the official release yet because of some technical problems.

The path is "location of the package|location within the package".