[0.16.46] Audio Error after loading screen/at main menu

This subforum contains all the issues which we already resolved.
Post Reply
gible
Manual Inserter
Manual Inserter
Posts: 2
Joined: Wed May 30, 2018 9:08 am
Contact:

[0.16.46] Audio Error after loading screen/at main menu

Post by gible »

Modal error dialog text: Audio Error "Couldn't initialise audio, audio is disabled."
I'm getting this error every time I get past the loading screen to the main menu. I have restarted my computer, uninstalled and reinstalled Factorio multiple times both from Steam and from the website, stable and experiemental versions. I have also run Windows update.

The general solution to DirectSoundCreate8 issues for Windows is to update to the latest DirectX, but that is built into Windows 10.

Code: Select all

0.002 2018-05-30 20:41:49; Factorio 0.16.46 (build 36570, win64, steam)
   0.002 Operating system: Windows 10 (version 1803) 
   0.002 Program arguments: "C:\Program Files (x86)\Steam\steamapps\common\Factorio\bin\x64\Factorio.exe" 
   0.002 Read data path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/data
   0.002 Write data path: C:/Users/gible/AppData/Roaming/Factorio [590182/714590MB]
   0.002 Binaries path: C:/Program Files (x86)/Steam/steamapps/common/Factorio/bin
   0.017 System info: [CPU: Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz, 8 cores, RAM: 3123/8180 MB, page: 4638/10100 MB, virtual: 4324/134217727 MB, extended virtual: 0 MB]
   0.020 Display options: [FullScreen: 1] [VSync: 0] [UIScale: system (100.0%)] [MultiSampling: OFF] [Screen: 255] [Lang: en]
   0.022 Available display adapters: 1
   0.023  [0]: \\.\DISPLAY1 - AMD Mobility Radeon HD 5800 Series {0x8000005, [0,0], 1680x1050, 32bit, 60Hz}
   0.023 Create display on adapter 0. Size 1280x720 at position [190, 147].
   0.276 Initialised Direct3D:[0] AMD Mobility Radeon HD 5800 Series; driver: aticfx64.dll 8.17.10.1404
   0.287   Video memory size (dedicated video/dedicated system/shared system/available): 2020/0/3840/4089 MB
   0.323 DirectSoundCreate8 failed

   0.323 No audio driver can be used. (error code: 1)

   0.323 Warning Display.cpp:52: Installing audio failed retrying...
   0.825 DirectSoundCreate8 failed

   0.825 No audio driver can be used. (error code: 1)

   0.825 Warning Display.cpp:52: Installing audio failed retrying...
   1.327 DirectSoundCreate8 failed

   1.327 No audio driver can be used. (error code: 1)

   1.327 Warning Display.cpp:52: Installing audio failed retrying...
   1.829 DirectSoundCreate8 failed

   1.829 No audio driver can be used. (error code: 1)

   1.829 Warning Display.cpp:52: Installing audio failed retrying...
   2.331 DirectSoundCreate8 failed

   2.331 No audio driver can be used. (error code: 1)

   2.331 Warning Display.cpp:52: Installing audio failed
   2.832 Device reset internal.
   2.840 Desktop composition is active.
   2.840 Graphics settings preset: high
   2.841 Graphics options: [Graphics quality: normal] [Video memory usage: high] [Light scale: 25%] [DXT: false] [Shader: 1]
   2.841                   [Parallel sprite loading: 1] [Max texture size: 0/8192] [Bmp cache: 0] [Sprite slicing: 1] [Low quality rotation: 0]
   2.957 Loading mod core 0.0.0 (data.lua)
   2.993 Loading mod base 0.16.46 (data.lua)
   3.320 Loading mod base 0.16.46 (data-updates.lua)
   3.428 Checksum for core: 2616611262
   3.428 Checksum of base: 2290967896
   3.606 Info PlayerData.cpp:67: Local player-data.json unavailable
   3.606 Info PlayerData.cpp:70: Cloud player-data.json available, timestamp 1527571646
   3.772 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/game.cso
   3.773 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/zoom-to-world.cso
   3.774 Loaded shader file C:/Program Files (x86)/Steam/steamapps/common/Factorio/data/core/graphics/shaders/alpha-mask.cso
   3.776 Crop bitmaps.
   9.164 Initial atlas bitmap size is 16384
   9.169 Created atlas bitmap 16384x5944 [none]
   9.170 Created atlas bitmap 16384x847 [shadow]
   9.170 Created atlas bitmap 16384x682 [decal]
   9.171 Created atlas bitmap 8192x1496 [mipmap]
   9.171 Created atlas bitmap 8192x800 [mipmap, smoke]
   9.172 Created atlas bitmap 8192x2376 [linear-minification, mipmap, terrain]
   9.173 Created atlas bitmap 8192x1036 [no-crop, trilinear-filtering, icon, light]
   9.173 Created atlas bitmap 8192x238 [alpha-mask]
  29.911 Sprites loaded
  29.911 Convert atlas 8192x1496 to: mipmap 
  29.985 Convert atlas 8192x800 to: mipmap 
  30.031 Convert atlas 8192x2376 to: min-linear 
  30.151 Convert atlas 8192x1036 to: trilinear-filtering 
  30.213 Convert atlas 8192x238 to: alpha-mask
  30.713 Custom inputs active: 0
  30.984 Factorio initialised
  60.228 Steam API shutdown.
  60.231 Goodbye

kovarex
Factorio Staff
Factorio Staff
Posts: 8078
Joined: Wed Feb 06, 2013 12:00 am
Contact:

Re: [0.16.46] Audio Error after loading screen/at main menu

Post by kovarex »

Hello.
To be honest, I don't know what could be causing it. The library method is not returning any error message, so I have no idea what is the real reason of the problem.
Since you are the first one reporting this problem, I would suspect something is weird in your configuration, but I have no idea what is it.

gible
Manual Inserter
Manual Inserter
Posts: 2
Joined: Wed May 30, 2018 9:08 am
Contact:

Re: [0.16.46] Audio Error after loading screen/at main menu

Post by gible »

Well, damn. OTOH I made it work. :)

First, it still happened with 16.47.

Un(re)installed Audio Device (Driver) - it reinstalls after the reboot that is required to complete the uninstallation. Go figure.

R-click sounds tray icon > Sounds. Then Speakers > Properties > Controller Information (Audio Device) Properties > Change settings (requires UAC) > Driver Tab > Uninstall Device, next,ok,etc,restart.

I hope it helps someone else.

PS I also hope that that fixed the actual issue and doesn't need to be combined with any of the other fiddling I tried. I'd broken my sound settings page at one point...

kovarex
Factorio Staff
Factorio Staff
Posts: 8078
Joined: Wed Feb 06, 2013 12:00 am
Contact:

Re: [0.16.46] Audio Error after loading screen/at main menu

Post by kovarex »

Good to hear it got resolved.

Post Reply

Return to “Resolved Problems and Bugs”