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[16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Wed Dec 13, 2017 4:44 pm
by Maciej
I have to stand on the right side and above the chest to display its contents (LMB). Otherwise, I can't click on the chest. The same applies to the tree: to cut it down I have to be on its right above. Otherwise, LBM does not work on it. The problem only occurs on iMac, on MacBook Pro works fine.

Log file and screenshots attached.
On each of 3 screenshots attached, the cursor pointed to the fallen tree. Only when I was on the right side and above the tree the interaction was possible.
Tested only on single mode.

Re: [16.0][macOS 10][iMac] have to be on the right side...

Posted: Wed Dec 13, 2017 4:46 pm
by Loewchen
Post the log after a session with the issue please.
This is not by any chance limited to multiplayer?

Re: [16.0][macOS 10][iMac] have to be on the right side...

Posted: Wed Dec 13, 2017 8:28 pm
by kissiel
I can reproduce.
Not only have to be on the right of the target, but also above.
Log attached.

Re: [16.0][macOS 10][iMac] have to be on the right side...

Posted: Wed Dec 13, 2017 8:33 pm
by Loewchen
kissiel wrote:I can reproduce.
Not only have to be on the right of the target, but also above.
Log attached.
Is this a imac as well?

Re: [16.0][macOS 10][iMac] have to be on the right side...

Posted: Wed Dec 13, 2017 8:36 pm
by kissiel
Yes. Imac 5k.

Btw. I managed to temporarly fix it by changing the UI scaling. The bug manifested on 100% scaling.
(YAY, can play now :D)

Re: [16.0][macOS 10][iMac] have to be on the right side...

Posted: Wed Dec 13, 2017 9:38 pm
by jmickle_
I've had this bug too, on a macbook pro. A lot of entities would sometimes have very small or no hitboxes for me to select or highlight. Will try messing with the UI scaling to see if that works as a workaround!

edit: no luck with the UI scaling. It often changes the behaviour of the issue it but doesn't fix it. Same with changing to windowed, and messing with the window size. It'll change the behaviour but the issue still persists.

Here is a gif of the behaviour https://imgur.com/a/sP0Qt

A rough guess would be it is miscalculating when to allow the mouse to highlight things. I did some experimentation along this vein and found that scaling horizontally doesn't change how it acts yet changing the vertical window size does. It appears as though it is disallowing a selection along the top portion of the screen. More interestingly: when the window is roughly square, the disallowing block is a very similar height to the minimap window. Possibly connected somehow? I added a second gif which shows this behaviour.

I hope those investigations help!

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Thu Dec 14, 2017 3:26 pm
by ToddTM
I am having the same issue on my 5k iMac. I can fix the problem by playing it in a certain size window, but I’d really rather play full screen. Awesome game folks. Thanks!!

UPDATE: Now working in full screen with Version 0.16.4 (build 34391, mac, steam)

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Thu Dec 14, 2017 7:43 pm
by soryu2
Same problem on 5k iMac, playing full screen. In single player mode. Switching to windowed mode fixes it.

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Thu Dec 14, 2017 7:46 pm
by Loewchen
Check if it is this one please: viewtopic.php?t=54644

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Thu Dec 14, 2017 7:52 pm
by diLuca
either on custom scaling or windowed doesn't fix the problem yet for me, still testing different modes..

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Thu Dec 14, 2017 8:16 pm
by diLuca
so after more testing i found out that u can basically click everything as long it is on the left bottom side of the screen, works also in radar mode this way without counting the current position of the player character. so, the upper left, upper right and bottom right side of the screen is not clickable either seen from the character or in radar mode

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Fri Dec 15, 2017 3:47 am
by ToddTM
Loewchen wrote:Check if it is this one please: viewtopic.php?t=54644
Alt-tabbing has no effect. I see it whenever it's full screen, and if I am playing in a decently large window. Resizing the window to about a quarter of the screen seems to allow it to work properly.

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Fri Dec 15, 2017 10:31 am
by HanziQ
There will be a fix attempt in 16.3 (should be today).

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Fri Dec 15, 2017 4:29 pm
by diLuca
HanziQ wrote:There will be a fix attempt in 16.3 (should be today).
sadly its not fixed with 16.3 nor its shown in assigned or pending subforum ...

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Fri Dec 15, 2017 4:48 pm
by Loewchen
diLuca wrote:
HanziQ wrote:There will be a fix attempt in 16.3 (should be today).
sadly its not fixed with 16.3 nor its shown in assigned or pending subforum ...
Please make sure that you don't actually have this issue: 54644 instead.

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Fri Dec 15, 2017 4:52 pm
by Maciej
Agree with diLuca. It is not fixed in 16.3. Issue still occurs as described above.

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Fri Dec 15, 2017 4:58 pm
by diLuca
Loewchen wrote:
diLuca wrote:
HanziQ wrote:There will be a fix attempt in 16.3 (should be today).
sadly its not fixed with 16.3 nor its shown in assigned or pending subforum ...
Please make sure that you don't actually have this issue: 54644 instead.
i do not have overwolf, and i am on mac as the rest of the players in this thread. its a mac problem, start your macs and see yourself ;)

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Sat Dec 16, 2017 12:09 am
by diLuca
in a nutshell:

Image

can we get an eta please? the game is very tedious to play with this bug, thanks.

ps: and no i don't have overwolf, just an iMac.

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Sat Dec 16, 2017 12:29 pm
by orzelek
Looks like something messed up with point to pixel conversion?

Re: [16.0][macOS 10][iMac] Interaction with entities only possible with player in specific position

Posted: Sat Dec 16, 2017 1:27 pm
by diLuca
this sounds now like a rant, and maybe it is one:

we passed 2 builds in 16.x and no word from devs about this severe issue for macs. i do not understand why fixing minor bugs is more important than this issue that affects many players. no post in pending or assigned forums either. give us some infos please, in your own interest devs, thanks.