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[posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Wed Dec 13, 2017 2:06 pm
by Ralph
Hello,

Well, eager to experiment the release, however the game crashes toward the end of the loading screen. I get a white screen and a window saying that the game stopped.

Attached are the last two log files :idea:

Re: [16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Thu Dec 14, 2017 12:06 pm
by Ralph
After 0.16.1 I still have the same issue, but I get this message when the game crashes

Image

Re: [16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Thu Dec 14, 2017 12:15 pm
by Loewchen
Since it does not crash within factorio and you are the only person affected I would assume this is caused by a hardware or driver defect. Did you check your GPU temperature?

Re: [posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Thu Dec 14, 2017 1:47 pm
by Ralph
I have upgraded my software for the graphic card and made some Windows update, but the crash still holds. It occurs at exactly 89% (on the loading screen). The message disappeared though.

My GPU temperature seems fine (around 45°C) if I trust CAM. Also, I can run beefier games (The witcher 3 e.g.) without problems.

Re: [posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Thu Dec 14, 2017 2:02 pm
by Ralph
After a bit of research it seems that it is conflicting with AMD software. Game crash is accompanied with a Radeon software crash (I need to restart it).

Re: [posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Thu Dec 14, 2017 11:53 pm
by posila
I attempted to fix it. Can you test it out, please?
(Replace your Steam installed Factorio.exe with it)

Re: [posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Fri Dec 15, 2017 8:28 am
by Ralph
I replaced the exe and pdb. It still crashes at 89% . Last log entry is same.

Bravo for your involvement though ! I yet have to see such supportive dev team !

Re: [posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Fri Dec 15, 2017 9:32 am
by posila
Thanks for trying it out.
Can you try also this one? Post new log from it regardless of it working or not, please.

Re: [posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Fri Dec 15, 2017 10:52 am
by Ralph
I replaced with the new installer (also I renamed it the same (factorio.exe instead of factorio-run.exe)). The Radeon software didn't crash this time but I got a message that the graphic driver got reset. Crash at 89% still.

Attached is the log :idea:

Re: [posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Fri Dec 15, 2017 12:02 pm
by posila
Thanks again. The log quite surprised me ... have to do more debugging.

Re: [posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Fri Dec 15, 2017 3:18 pm
by Ralph
It seems to launch after 0.16.3 update ! I attach the log

Re: [posila][16.0][Win7] - Crash on start, last log entry: "Convert atlas 8192x924 to: alpha-mask"

Posted: Fri Dec 15, 2017 5:18 pm
by posila
Ah, that is great news!
I messed up patch2, because I reverted to 0.16.2, so it didn't contain changes from the first patch we tried. I realized it just now when you said 0.16.3 works.

Thank you for your cooperation.