Factorio Forums

Posted: **Sat Jul 29, 2017 10:27 am**

Hi there, i've encountered an issue with thenew version of factorio.

I downloaded the last version of the game and try launched it and there's what's happened :

there's the problem's detail (french) :

Code: Select all

Signature du problème :
  Nom d’événement de problème:	APPCRASH
  Nom de l’application:	factorio.exe
  Version de l’application:	0.15.31.30773
  Horodatage de l’application:	5977620b
  Nom du module par défaut:	ntdll.dll
  Version du module par défaut:	6.1.7601.23569
  Horodateur du module par défaut:	57f7c06e
  Code de l’exception:	c0000005
  Décalage de l’exception:	0000000000027ef6
  Version du système:	6.1.7601.2.1.0.256.48
  Identificateur de paramètres régionaux:	1036
  Information supplémentaire n° 1:	c773
  Information supplémentaire n° 2:	c7739afbaf9e7823da1f6dc3bb7b451b
  Information supplémentaire n° 3:	ca13
  Information supplémentaire n° 4:	ca133e5319a1d2389fe05a4582705f18

this happens before any loading screen, i don't even see the window showing up.

I've been looking around on the forum for some explanations and there's what i've tried with no result :

-reinstalling the game
-closing razer synapse (and well ... mostly all the running programs on my computer)
-running the game as admin
-reboot

the game also work tottally fine on the older 0.14.23 version.

I can provide further informations if some is needed.

Posted: **Sat Jul 29, 2017 12:43 pm**

Could you download this

Procdump.zip: (289.14 KiB) Downloaded 392 times

Unzip it, run dump_on_exception.bat, confirm Microsoft's EULA and then run Factorio.exe from standalone .zip package. It should create Factorio.exe_######_######.dmp. If it doesn't, try to run dump_on_terminate.bat instead. Zip the dmp file and upload it here, please.

Make sure your are NOT trying to run Factorio.exe as administrator. Procdump would not be able to create memory dump in that case.

Procdump.zip contains ProcDump from Microsoft Sysinternals (https://technet.microsoft.com/en-us/sys ... 96900.aspx) and bat files to run procdump with parameters that make it create memory dump when Factorio.exe crashes or terminates.

Posted: **Sat Jul 29, 2017 12:50 pm**

Hi, just donne that.

File's in attachment.

Posted: **Sat Jul 29, 2017 1:26 pm**

Thank you very much! I am looking into it.

Posted: **Sat Jul 29, 2017 6:19 pm**

I have prepared this patched build, can you try to run it and see if it also crashes?
https://www.dropbox.com/s/vfttti6wg2gh3 ... d.zip?dl=0

You can unzip it wherever and try to run it ... if it crashes as before, my fix didn't work and in that case create new memory dump with this executable please. If it shows error "There is no package core in <some_path>" the fix seems to be working and you can drop whole x64_patched folder next to x64 folder in \Factorio\bin and play the game from this executable. I recommend not to overwrite original Factorio.exe as it would break updater and you would have to reinstall when 0.15.32 is released.

Posted: **Sat Jul 29, 2017 8:22 pm**

well this seams to works great

thanks <3

Posted: **Mon Jul 31, 2017 12:43 pm**

Thank you very much again for your help.
Fixed for 0.15.32

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